Forward Deployed Engineer

Jobtailor; Amsterdam; On-site; EUR 90,000 - 130,000; Full time

Job summary

Jobtailor is seeking a Forward Deployed Engineer to embed with customers and build AI agents that automate audit and finance workflows. You will take deployments from zero to live daily use and translate customer learnings into product feedback.

You will design engagement programs embedding 20+ agents, build credibility with senior stakeholders, and mentor new engineers while collaborating with product and engineering to improve capabilities. Amsterdam office—travel required for engagements.

Qualifications

• Strong technical aptitude and structured thinking to decompose a customer workflow into agents and decide feasibility.

Responsibilities

• Embed with customers to build and refine AI agents that automate audit and finance workflows.
• Take customer deployments from zero to live daily use.
• Translate customer learnings into product and engineering feedback.
• Build credibility with senior audit and finance stakeholders.
• Design engagement programs that embed 20+ agents into finance workflows and drive measurable impact.
• Run office hours and resolve remaining issues.
• Hand off agent know-how to the Customer Success Manager.
• Mentor incoming Forward Deployed Engineer team members.

Skills

AI Agent Development

Audit & Finance

Document Processing

LLM Prompt Engineering

Customer Engagement

Tools

Claude

AI Observability Tools

Job description

Responsibilities

• Embed with customers to build and refine AI agents that automate audit and finance workflows
• Take customer deployments from zero to live daily use
• Translate customer learnings into product and engineering feedback
• Build credibility with senior audit and finance stakeholders
• Design engagement programs that embed 20+ agents into finance workflows and drive measurable impact
• Run office hours and resolve remaining issues
• Hand off agent know-how to the Customer Success Manager
• Build complex agents against real audit evidence
• Assess candidate-agent feasibility and determine what is achievable within an engagement
• Produce robust agent configurations that handle edge cases
• Operate feedback loops between customers, product, and engineering
• Surface product gaps for prioritization and collaborate on ideation
• Foster documentation and knowledge sharing across teams
• Help shape the professional services offering, frameworks, engagement models, and delivery standards
• Work with the product team on new product capabilities
• Mentor incoming Forward Deployed Engineer team members

Requirements

• Strong technical aptitude and structured thinking, with the judgment to decompose a customer workflow into agents and decide quickly what is feasible and what is not
• Domain expertise in audit and/or finance or strong interest w/ ability to learn
• Technical literacy with data and documents, enough to configure them correctly and reason about what is going wrong
• Ability to work in front of customers under time pressure without losing their confidence when something breaks
• Comfortable using a variety of AI tools like Claude in the build and test loop
• Excellent written and verbal communication, including the ability to make a customer need legible to engineering
• Bias toward shipping and iterating rather than perfecting in isolation
• Willingness to travel to customer sites when an engagement calls for it
• Prior Forward Deployed Engineer, solutions engineering, or implementation experience at an applied AI or enterprise software company
• Experience with document processing and spreadsheet-heavy workflows
• Familiarity with agent design patterns, evals, or AI observability
• Hands-on experience building with LLMs: writing and refining prompts, evaluating accuracy, and debugging non-deterministic behavior
• Willingness to commute to the Amsterdam office at least 3 days per week

Core Competencies

Demonstrates strong technical aptitude in building and refining AI agents for audit and finance workflows, with hands-on experience in document processing and LLMs. Capable of effective communication with stakeholders and adept at translating customer needs into actionable engineering feedback.

Highest-signal resume keywords

• AI Agent Development
• Audit And Finance Domain Expertise
• Document Processing Experience
• LLM Prompt Engineering
• Customer Engagement And Communication

Hard Skills

• AI Tools Proficiency
• Agent Design Patterns
• Technical Literacy With Data
• Workflow Decomposition
• Robust Agent Configuration

Soft Skills

• Structured Thinking
• Confidence Under Pressure
• Mentoring And Knowledge Sharing
• Bias Toward Iteration
• Excellent Written And Verbal Communication

Industry Keywords

• Forward Deployed Engineer
• Solutions Engineering
• Applied AI
• Enterprise Software

Tools & Technologies

• Claude
• AI Observability Tools