Field Service Engineer

JBT Marel; Venlo; Remote; EUR 50,000 - 75,000; Full time

Benefits offered by this job

Company car (private use)

Technical training

Career development

Friendly international team

Job summary

JBT Marel is seeking a Field Service Engineer (m/f/d) to support customers across Germany and the Benelux region. You will be based in Germany or the Netherlands, performing maintenance, servicing and fault resolution on our industrial freezing equipment used in food processing.

You will travel approximately 70% of the time and work with an international service team, providing technical advice, training operators and delivering reliable, high-quality service.

Qualifications

• Technical degree or equivalent in Mechanical Engineering, Mechatronics or Electrical Engineering.
• Experience in field service or industrial maintenance is preferred.
• Ability to read technical drawings and electrical schematics.
• Good German and English language skills; Dutch is a plus.
• Valid driving licence and work permit for Germany or the Netherlands.

Responsibilities

• Carry out maintenance, repair and servicing on equipment.
• Analyse faults in mechanical and electrical systems.
• Perform preventative maintenance and inspections for maximum availability.
• Provide technical advice and train operators on operation and safety.
• Prepare detailed service reports and document activities.

Skills

Mechanical knowledge

Electrical basics

Hands-on

Problem solving

Travel flexibility

Customer focus

Education

Mechanical Engineering degree

Mechatronics background

Electrical Engineering basics

Job description

Field Service Engineer (m/f/d) – Germany & Benelux

Technology, variety and direct customer contact – help us shape the future of service!

JBT Marel is looking for a motivated and customer-focused Field Service Engineer (m/f/d) to support our customers across Germany and the Benelux region.

You will be based in Germany or the Netherlands, supporting our customers throughout the region. Your main focus will be our industrial freezing equipment used in food processing applications. In this role, you will be responsible for the maintenance, servicing, troubleshooting and optimisation of our equipment. Using your technical expertise and independent approach, you will ensure that our customers' equipment operates reliably and efficiently.

You can expect a varied role with a high level of responsibility, direct customer interaction and the opportunity to work closely with an international service team.

What you'll be doing

• Carrying out maintenance, repair and servicing work on our equipment.
• Analysing and resolving technical faults involving mechanical and electrical systems.
• Performing preventative maintenance and regular equipment inspections to ensure maximum equipment availability.
• Providing technical advice and support to customers regarding the operation and maintenance of their equipment.
• Instructing and training operators and maintenance personnel in equipment operation and safety procedures.
• Preparing detailed service reports and technical documentation.
• Identifying spare parts requirements and advising customers on technical improvements, upgrades and optimisation opportunities.
• Working closely with Technical Support, Engineering, Sales and Project Management teams.
• Supporting the modernisation, retrofitting and technical expansion of existing equipment.
• Undertaking weekend work and special assignments, for example, supporting customers during production periods or planned maintenance activities.

About You

You enjoy practical, hands-on work, take pride in solving technical problems and value direct customer interaction. You are comfortable organising your own workload, maintaining a clear overview in challenging situations and independently identifying appropriate solutions.

At the same time, you are a reliable team player who enjoys collaborating with colleagues across different disciplines and countries.

What you'll bring

• Good mechanical knowledge and a basic understanding of electrical systems.
• A strong hands-on mentality and an enjoyment of practical work with machinery and industrial equipment.
• The ability to work independently, systematically analyse technical problems and identify appropriate solutions.
• A confident and friendly manner, with good interpersonal skills when dealing with customers and colleagues.
• Flexibility and willingness to travel, adapting to different customer requirements and working environments.
• A reliable and organised approach to work, particularly when documenting service activities.
• A strong customer focus and a commitment to delivering high-quality, sustainable service.

Education & Experience

• A technical qualification in Mechanical Engineering, Mechatronics or Electrical Engineering would be desirable.
• Previous experience in field service, industrial maintenance or working with machinery and production equipment would be advantageous.
• Good mechanical troubleshooting skills alongside a basic understanding of electrical systems.
• Experience with food processing equipment, packaging machinery or comparable industrial equipment would be beneficial.
• The ability to read and understand technical drawings, electrical schematics and technical documentation would be an advantage.
• Good written and spoken German and English language skills.
• Dutch language skills would be an advantage.
• A valid Category B driving licence.
• You must hold a valid work permit for Germany or the Netherlands, depending on your country of residence.
• Home-based position, with residence in Germany or the Netherlands.
• Approximately 70% travel throughout Germany and the Benelux region.
• Regular customer visits for maintenance, fault resolution and technical support.
• Occasional overnight stays and work outside normal working hours may be required, depending on customer requirements.
• A varied role involving modern technologies and challenging technical problems.

What we offer

• A varied and autonomous role within an international organisation.
• A company car, including private use.
• An attractive and performance-related salary.
• Modern technical equipment and professional tools.
• Regular technical training and targeted development opportunities.
• A friendly and supportive team with straightforward communication.
• The opportunity to work with innovative technologies and well-known customers within the food industry.
• Long-term development and career opportunities within a globally established organisation.

Who We Are

JBT Marel is one of the world's leading providers of technologies and solutions for the food processing industry. Through our innovative equipment and systems, we support customers around the world in making their production processes more efficient, sustainable and cost-effective.

Our success is built on innovative technology, extensive experience and a strong service team. We place great importance on building long-term relationships with our customers and delivering reliable, professional service.

Interested?

We would love to hear from you!

Join our team and help us deliver first-class technical service to our customers across Germany and the Benelux region.