Expert Systems Engineer - Advanced SQL / Viewpoint (Quantios)

Corporation Service Company

Amsterdam

Hybrid

EUR 75,000 - 85,000

Full time

47 hours ago

Be an early applicant

Application generator

A complete application in a minute — tailored resume and cover letter, ready to send.

Get past ATS filters

Benefits offered by this job

Hybrid or remote work options

Annual leave

Tuition reimbursement

Success Sharing bonuses

Job summary

CSC is recruiting an Expert Systems Engineer to provide Tier 2 support for ViewPoint (Quantios) in a hybrid Amsterdam-based role. You will own the ViewPoint security model, manage configurations, and perform advanced SQL tasks to ensure data integrity and reliable reporting.

The position requires strong SQL Server expertise, experience with ETL tools, and a background in financial services or regulated environments.

Qualifications

Strong hands-on experience supporting ViewPoint (Quantios) in a production environment.
Deep understanding of ViewPoint security and access control, configuration, data structures, and reporting.
Experience with bulk data updates and data governance controls.
Advanced SQL skills for queries, data analysis, and reporting issues.
Experience using SSIS or other ETL tools.
Bachelor’s degree in Computer Science, Information Systems, or a related field, or equivalent experience.
ITIL Foundation or higher.

Responsibilities

Provide Tier 2 support for ViewPoint, resolving complex incidents and service requests.
Diagnose issues across application configuration, data, reporting, and security layers.
Own and administer the ViewPoint security model, including RBAC and data segregation.
Enhance and maintain ViewPoint configuration to support evolving business requirements.
Perform controlled data fixes and bulk data updates per change management.
Support testing and validation of configuration changes prior to production deployment.
Lead or contribute to root cause analysis for recurring issues.
Coordinate with Quantios support for defects and fixes.

Skills

ViewPoint support (Quantios)

SQL Server

SQL querying & data analysis

Incident management

Change management

Data governance & security

Stakeholder communication

ETL / SSIS

Root cause analysis

Documentation & runbooks

Education

Bachelor’s degree in Computer Science / Information Systems or related field

Tools

SSIS

ViewPoint admin tools

SQL Server Management Studio

Job description

Expert Systems Engineer - Advanced SQL / Viewpoint (Quantios)

Amsterdam, Netherlands and 2 more (Hybrid)

Job Description

Amsterdam, The Netherlands

Full-time, Permanent

3 Days Onsite

The Expert Systems Engineer is a Tier 2 application support specialist responsible for the operational stability, security, and effective use of the ViewPoint application (Quantios) supporting the Global Business Solutions (GFS) business unit. This role provides deep subject matter expertise in the ViewPoint security model, configuration, data structures, reporting, and bulk data updates, acting as the primary technical authority for the application within operations.The salary range for this role is €75,000 - €85,000. The final salary will be determined based on the selected candidate's experience, internal parity, and location, in line with our objective and equitable compensation framework.

A core requirement of this role is strong Microsoft SQL Server capability, used to support complex troubleshooting, data analysis, reporting, and controlled data updates.
The role partners closely with business users, vendor support, and internal technology teams to resolve complex issues, support business change, and ensure the application is used securely, accurately, and efficiently in a regulated financial services environment.

Key Responsibilities :

Provide Tier 2 support for ViewPoint, resolving complex incidents and service requests escalated from Tier 1
Diagnose issues across application configuration, data, reporting, and security layers
Manage incidents through to resolution, ensuring clear documentation and stakeholder communication
Own and administer the ViewPoint security model, including: Role‑based access control, Segregation of duties, and data ringfencing
Enhance and maintain ViewPoint configuration to support evolving business requirements
Assess the impact of configuration changes and ensure operational readiness
Support testing and validation of configuration changes prior to production deployment
Provide advanced SQL support for ViewPoint, including:
- Writing and analysing complex SQL queries, stored procedures, views etc.
- Investigating data integrity, reconciliation, and reporting issues
- Supporting extracts and operational reporting
Perform controlled data fixes and updates in line with change management and audit requirements
Perform bulk data updates, uploads, and corrections using approved tools and processes
Validate data accuracy and completeness following updates
Investigate data issues, reconciliations, and discrepancies raised by the business
Ensure data changes comply with governance, audit, and change management standards
Support and maintain ViewPoint reporting, including standard and ad‑hoc reports
Troubleshoot reporting issues related to data quality, permissions, or configuration
Write and prepare reports and other materials for internal and external audiences.
Work with business users to understand reporting requirements and translate them into effective solutions
Integrate data from multiple data sets via APIs and/or data layer integrations, analyse and interpret complex data sets and make findings relevant and actionable for both internal and external stakeholders.
Participate in major incidents involving ViewPoint, providing application‑level expertise
Lead or contribute to root cause analysis for recurring or high‑impact issues
Support application releases, vendor patches, and upgrades, including pre‑and post‑deployment validation
Liaise with Quantios support to elevate defects, track resolutions, and apply fixes
Create and maintain ViewPoint‑specific runbooks, configuration guides, and support documentation
Document security models, data processes, and reporting logic
Contribute to knowledge transfer and support readiness across the wider team
Identify opportunities to improve ViewPoint stability, usability, and support efficiency
Recommend enhancements to processes, controls, and automation where appropriate
Stay current with ViewPoint functionality, vendor updates, and best practices

Required Skills & Experience :

Strong hands‑on experience supporting ViewPoint (Quantios) in a production environment
Deep understanding of:
- ViewPoint security and access control model
- Application configuration and administration
- Underlying data structures and reporting
- Bulk data update processes and controls
Complex querying and data analysis
Performance troubleshooting and optimization
Reporting and data extract support
Experience using SSIS or other integration/ETL tools
Strong analytical skills for troubleshooting data and reporting issues
Typically 5+ years of experience in application support
Demonstrated experience operating in a Tier 2 application support role
Experience supporting applications in a financial services or regulated environment is strongly preferred
Recognized subject‑matter expert with a high level of ownership and accountability
Strong communication skills, able to engage confidently with business users and auditors
Detail‑oriented with a strong focus on accuracy, controls, and risk management
Ability to manage multiple priorities while maintaining service quality
Bachelor's degree in Computer Science, Information Systems, or a related field, or equivalent experience
ITIL Foundation or higher

About Us

CSC is a global business, legal, and financial services company based in Wilmington, Delaware, USA, providing knowledge-based solutions to clients worldwide. We have offices and capabilities in over 140 jurisdictions in the Americas, Europe, Asia Pacific, and the Middle East, and more than 8,000 colleagues. We are the business behind business.

Visit our careers site to learn more about CSC and our commitment to our clients, communities, and each other.

CSC is committed to creating a feeling of belonging through a diverse and growth-oriented environment where everyone is valued.

CSC colleagues have global career opportunities and excellent benefits, including annual success-sharing bonuses or commission plans based on individual performance. To learn more, visit cscglobal.com/service/careers .

We offer a range of support to colleagues with disabilities, ensuring people have the necessary resources to thrive in their roles. We encourage candidates to work closely with our talent acquisition partners to convey their specific needs. Our commitment to accessibility reflects our broader dedication to diversity and belonging,

CSC only accepts resumes from employment agencies that are part of our approved supplier program. Resumes submitted from other agencies either to talent acquisition, our hiring leaders, employees, or through any other mechanism other than our supplier process, will not be eligible to claim related fees and the submitted resumes will be considered property of CSC.

Disclaimer: The information above describes the general nature and level of work performed by employees in this role. It is not intended to describe all duties, responsibilities, and qualifications.

Why Work with CSC?

At CSC, we're always looking ahead, finding ways to innovate, challenge the status quo, and anticipate the needs of our clients. We exceed expectations by adapting client ambitions and goals as our own. This Fierce Client Spirit has helped us adapt and create solutions that have enabled businesses to run smoother and smarter for more than 125 years. It's also the reason we're the trusted partner of many of the world’s most successful organizations.

CSC is committed to attracting, developing, and retaining talented people whose values align with ours. We empower our colleagues to bring the right solutions to market to meet client demand. That's why we are the leading provider of business administration and compliance solutions.

CSC is a great place to work with smart and dedicated people.
We have won several employer recognition awards, including Top Workplace USA, Great Places to Work India, and Built In's Best Places to Work.
We offer fulfilling work and career opportunities. Most positions are filled with internal moves and employee referrals.
Employees are eligible for Success Sharing, bonuses, or commission plans based on role and individual performance.
CSC offers a competitive and comprehensive benefits package that includes annual leave, tuition reimbursement, referral bonuses, and more.
As business needs allow, CSC offers hybrid or remote work schedules in alignment with local regulations. Specific details for this position will be discussed during the interview process.

Job Info