Client Onboarding Specialist

CSC; Maarsbergen; Presencial; EUR 70.000 - 80.000; Jornada completa

Descripción de la vacante

CSC is seeking a Client Onboarding Specialist I within Depositary Services in the Netherlands (Maarsbergen or Amsterdam). You will manage end-to-end onboarding for fund managers, funds, and external parties, coordinating between clients and operations to ensure a smooth go-live.

In this role you will ensure regulatory compliance (AIFMD, AML/KYC), due diligence, and timely delivery, while maintaining strong client relationships and accurate project documentation.

Formación

• Minimum 5-7 years of experience in Depositary Services, Custody, Fund Administration, Asset Servicing, or Investment Operations.
• Bachelor’s degree in Law, Finance, Economics, Business Administration, or a related field.
• Proven track record in client onboarding, fund launches, and implementation projects.
• Experience in quality assurance, operational oversight, risk management, and control functions.
• Fluent English; Dutch language skills are an advantage.

Responsabilidades

• Lead the end-to-end onboarding of new fund managers, funds, and external parties, ensuring a smooth and timely transition from contract signing to go-live.
• Coordinate all onboarding activities, including CDD/KYC requirements, legal due diligence, system setup, account access, and fund registration.
• Act as the primary point of contact for fund managers and key stakeholders throughout the onboarding lifecycle.
• Ensure all onboarding activities are completed in line with internal controls, governance standards, and regulatory requirements, including AFM approval and registration.
• Identify, manage, and expand implementation risks, issues, and dependencies to relevant stakeholders where appropriate.
• Maintain accurate project documentation and ensure a seamless handover to business-as-usual operations.

Educación

Bachelor’s degree in Law, Finance, Economics, Business Administration, or a related field

Descripción del empleo

Job Description

Client Onboarding Specialist I Depositary Services

Business Unit: GFS: Fund Solutions

Location: Maarsbergen or Amsterdam

Job type: Initial 12-month fixed-term contract, intended to lead to a permanent position.

Hours: Full-time, 40h/week

The salary range for this specific role will be € 70.000 – € 80.000 gross per year.

The final salary will be determined based on relevant skills, experience, and role scope, in line with our objective and gender-neutral compensation framework.

About The Role

The Client Onboarding Specialist is tasked with managing the end-to-end onboarding onto our platform for new and existing clients. The role acts as the central coordinator between the fund manager, who is our client, and the operational depositary team to ensure a seamless transition from mandate acceptance to operational go-live.

The Client Onboarding Specialist ensures all onboarding activities are completed in accordance with regulatory requirements, internal policies, risk standards, and agreed implementation timelines while delivering exceptional client experience.

Some of the things you’ll be doing

Client Onboarding & Implementation

• Lead the end-to-end onboarding of new fund managers, funds, and external parties, ensuring a smooth and timely transition from contract signing to go-live.


• Coordinate all onboarding activities, including CDD/KYC requirements, legal due diligence, system setup, account access, and fund registration.


• Act as the primary point of contact for fund managers and key stakeholders throughout the onboarding lifecycle.


• Ensure all onboarding activities are completed in line with internal controls, governance standards, and regulatory requirements, including AFM approval and registration.


• Identify, manage, and expand implementation risks, issues, and dependencies to relevant stakeholders where appropriate.


• Maintain accurate project documentation and ensure a seamless handover to business-as-usual operations.

Quality Control & Oversight

• Own and maintain the Depositary Quality Control Framework, ensuring oversight activities are performed in accordance with AIFMD requirements, internal policies, and governance standards.


• Conduct regular quality reviews and sample testing of cash flow monitoring, safekeeping, asset verification, and oversight controls to assess effectiveness and compliance.


• Monitor adherence to AIFMD, AML/KYC requirements, Policies & Procedures Manuals (PPMs), and operational work instructions, identifying and addressing control gaps.


• Investigate control exceptions, incidents, breaches, and operational issues, performing root cause analysis and coordinating remediation actions with relevant stakeholders.


• Support and coordinate internal audits, ISAE3000 audits, external audits, regulatory reviews, and compliance assessments, ensuring timely resolution of findings.


• Track and report quality metrics, key risk indicators, audit findings, and material risks to management, escalating significant issues where required.

Depositary & Regulatory Coordination

• Ensure onboarding and quality control activities comply with applicable AIFMD, AML/KYC and Sanctions regulations and requirements.


• Coordinate due diligence reviews of fund managers, funds and other external parties such as outsourcing partners in alignment with internal risk policies and related review periodicity.


• Sound understanding of the potential risks associated with new fund managers, new asset strategies and/or new funds.


• Support the timely and accurate completion of periodical risk re-assessments and onboarding approval processes.


• Ensure all required legal and operational documentation is obtained and reviewed.

Process Improvement

• Identify opportunities to improve operational efficiency, client experience, and control effectiveness.


• Drive process enhancement initiatives.


• Support strategic projects, system implementations, and regulatory change programs.


• Promote a culture of continuous improvement and operational excellence across the Depositary function.

What technical skills, experience, and qualifications do you need?

• Minimum 5-7 years of experience in Depositary Services, Custody, Fund Administration, Asset Servicing, or Investment Operations.


• Bachelor’s degree in Law, Finance, Economics, Business Administration, or a related field.


• Proven track record in client onboarding, fund launches, and implementation or transition projects.


• Experience in quality assurance, operational oversight, risk management, and control functions.


• Strong understanding of fund structures and investment vehicles.


• In-depth knowledge of Depositary responsibilities, including AIFMD requirements, AML/KYC regulations, client due diligence, oversight duties, and asset safekeeping obligations.


• Experience liaising with regulators, auditors, and governance committees is considered an asset.


• Professional certifications in Project Management, Risk Management, Audit, or Quality Assurance are advantageous.


• Fluent English; Dutch language skills are an advantage.

About Us

CSC is a global business, legal, and financial services company based in Wilmington, Delaware, USA, providing knowledge-based solutions to clients worldwide. We have offices and capabilities in over 140 jurisdictions in the Americas, Europe, Asia Pacific, and the Middle East, and more than 8,000 colleagues. We are the business behind business.®

Visit our careers site to learn more about CSC and our commitment to our clients, communities, and each other.

CSC is committed to creating a feeling of belonging through a diverse and growth-oriented environment where everyone is valued.

CSC colleagues have global career opportunities and excellent benefits, including annual success-sharing bonuses or commission plans based on individual performance. To learn more, visit cscglobal.com/service/careers .

We offer a range of support to colleagues with disabilities, ensuring people have the necessary resources to thrive in their roles. We encourage candidates to work closely with our talent acquisition partners to convey their specific needs. Our commitment to accessibility reflects our broader dedication to diversity and belonging,

CSC only accepts resumes from employment agencies that are part of our approved supplier program. Resumes submitted from other agencies either to talent acquisition, our hiring leaders, employees, or through any other mechanism other than our supplier process, will not be eligible to claim related fees and the submitted resumes will be considered property of CSC.

Disclaimer: The information above describes the general nature and level of work performed by employees in this role. It is not intended to describe all duties, responsibilities, and qualifications.

About The Team

At CSC®, we’re always looking ahead, finding ways to innovate, challenge the status quo, and anticipate the needs of our clients. We exceed expectations by adapting client ambitions and goals as our own. This Fierce Client Spirit has helped us adapt and create solutions that have enabled businesses to run smoother and smarter for more than 125 years. It’s also the reason we’re the trusted partner of many of the world’s most successful organizations.

CSC is committed to attracting, developing, and retaining talented people whose values align with ours. We empower our colleagues to bring the right solutions to market to meet client demand. That’s why we are the leading provider of business administration and compliance solutions.

• CSC is a great place to work with smart and dedicated people.


• We have won several employer recognition awards, including Top Workplace USA, Great Places to Work India, and Built In’s Best Places to Work.


• We offer fulfilling work and career opportunities. Most positions are filled with internal moves and employee referrals.


• Employees are eligible for Success Sharing, bonuses, or commission plans based on role and individual performance.


• CSC offers a competitive and comprehensive benefits package that includes annual leave, tuition reimbursement, referral bonuses, and more.


• As business needs allow, CSC offers hybrid or remote work schedules in alignment with local regulations. Specific details for this position will be discussed during the interview process.