Enterprise AI Delivery Lead

MarvelX; Amsterdam; Hybrid; EUR 90,000 - 135,000; Full time

Job summary

MarvelX, based in Amsterdam, seeks a Senior Delivery Manager to own customer delivery end-to-end—from post-signature through production and expansion. You’ll operate at the intersection of Sales, Product, Engineering, and Revenue, and be accountable for outcomes, timelines, scope, and customer trust.

This hands-on, high-impact role requires leading PoCs and deployments directly with customers and internal teams, creating structure where needed, and keeping momentum from PoC to Production to

Qualifications

• 4+ years of experience owning complex B2B or enterprise delivery engagements.
• Proven track record leading implementations, PoCs, or delivery-heavy programs.
• Comfortable working directly with senior customer stakeholders (Director / VP / C-level).

Responsibilities

• Own the transition from Sales to Delivery, validating scope, KPIs, and success criteria.
• Lead PoC and production execution across customers, Engineering, Product, and forward-deployed teams.
• Run structured customer rituals: kickoffs, delivery check-ins, exec reviews, and go-lives.
• Track milestones, dependencies, risks, and escalations and act early.
• Act as the primary delivery owner for senior customer stakeholders (Director / VP / C-level).
• Manage expectations, push back on scope creep, and protect outcomes and trust.
• Ensure SLAs, timelines, and delivery commitments are met or exceeded.
• Own PoC success with a clear focus on conversion to production.
• Identify and unlock expansion and upsell opportunities through successful delivery.
• Feed delivery learnings back into Product, Engineering, and GTM.
• Improve delivery processes, handoffs, and operating cadence as we scale.
• Create structure without bureaucracy, pragmatic, lightweight, effective.

Skills

Delivery management

Stakeholder management

PoC delivery

Cross-functional leadership

B2B delivery

Job description

MarvelX, based in Amsterdam, seeks a Senior Delivery Manager to own customer delivery end-to-end—from post-signature through production and expansion. You’ll operate at the intersection of Sales, Product, Engineering, and Revenue, and be accountable for outcomes, timelines, scope, and customer trust.

This hands-on, high-impact role requires leading PoCs and deployments directly with customers and internal teams, creating structure where needed, and keeping momentum from PoC to Production to