EMEA Sales Development Representative

Lucid Software; Amsterdam; Hybrid; EUR 42,000 - 60,000; Full time

Job summary

Lucid Software is hiring a Sales Development Representative for the EMEA region. The role combines remote work with in-person collaboration at the Amsterdam office two days per week (Tuesday and Thursday).

You will identify and qualify leads, conduct needs assessments, and help schedule online demonstrations of the Lucid Visual Collaboration Suite to drive growth. The ideal candidate will have a BA/BS, exceptional communication skills in English, and a proven ability to manage multiple

Qualifications

• BA/BS degree required.
• Strong problem-solving skills and solution-oriented mindset.
• Outstanding written and verbal communication skills.
• Proven ability to manage multiple projects and meet deadlines.
• Fluency in English required; additional languages a plus.

Responsibilities

• Prospect new leads (outbound) and handle inbound inquiries.
• Conduct needs assessments with prospects and schedule online demos.
• Support the sales cycle with proposals and follow-ups.
• Maintain accurate records and participate in regular team trainings.

Skills

Written communication

Verbal communication

English fluency

Problem solving

Time management

Education

BA/BS degree

Job description

Lucid Software is the leader in visual collaboration and work acceleration, helping teams see and build the future by turning ideas into reality. Our products include the Visual Collaboration Suite (Lucidchart and Lucidspark) and airfocus. We hold true to our core values: innovation in everything we do, passion & excellence in every area, individual empowerment, initiative and ownership, and teamwork over ego. At Lucid, we value diverse perspectives and are dedicated to creating an environment and culture that is respectful and inclusive for everyone. Lucid is a hybrid workplace. We promote a healthy work-life balance by allowing employees to work remotely, from one of our offices, or a combination of the two depending on the needs of the role and team.

Since the company’s founding, Lucid Software has received numerous global and regional recognitions for its products, business, and workplace culture. These include being listed to the Forbes Cloud 100, Fast Company Most Innovative Companies, Fortune Best Workplaces in Technology, and PEOPLE’s Companies that Care. Lucid’s solutions are used by more than 100 million users across the globe, making Lucid the most used visual collaboration platform by the Fortune 500. Our customers include Google, GE, and NBC Universal, and we partner with leaders such as Google, Atlassian, and Microsoft.

The Sales Development Representative (SDR) partners with members of the EMEA Account Executive team to focus on breaking into and growing new Lucid Visual Collaboration Suite opportunities. Daily activities include account planning, prospect identification, lead generation, sales calls, supporting the sales cycle, and proposals.

Responsibilities

• Prospect new leads (outbound) and qualify leads received by marketing (inbound)
• Be available and ready for inbound calls by being logged in during work hours
• Conduct needs assessment calls with specific prospects
• Schedule online product demonstrations
• Provide proactive support and follow up to customers and prospects
• Become an expert in the features, benefits and application of Lucid Software’s products
• Maintain accurate and up-to-date records
• Required weekly team trainings and daily stand ups
• Other duties as assigned

Requirements

• BA/BS degree
• Highly effective problem solving skills, a bias towards finding solutions vs. shutting down ideas
• Previous successful sales experience OR a strong interest in a selling role
• Ability to manage multiple projects and meet deadlines
• Outstanding written and verbal communication skills
• A passion for exceeding expectations demonstrated through consistently exceeding quarterly and annual targets
• Fluent in English
• This position is hybrid, combining remote work with in-person collaboration at our Amsterdam, NL office two days per week (Tuesday and Thursday).

Preferred Qualifications

• Fluency in German, French or any Nordic language
• Detail-oriented, organized and a good team player
• Ability to adapt to change and thrive if a fast-paced environment