E-Commerce Support Specialist: B2B/B2C Analytics & Optimization

Dunlop Sports; Eindhoven; Hybrid; EUR 30,000 - 40,000; Full time

Benefits offered by this job

Bonus structure up to 20%

Discounts on K-Swiss and Dunlop goods

Personal training

Social working environment

Job summary

A leading sporting goods manufacturer in Eindhoven is seeking an E-Commerce Support Employee to coordinate B2B and B2C channels. You will handle order management, customer relations, data analytics, and work closely with marketing to optimize product content. The position requires a Bachelor's degree and strong communication skills, with English fluency essential. The company offers a dynamic work environment with opportunities for growth and a hybrid working model.

Qualifications

• Strong communication abilities for customer interaction.
• Affinity for data analytics and reporting.
• Experience with Amazon, Zalando, or similar platforms is a plus.

Responsibilities

• Support in order management for B2B & B2C.
• Conduct data analysis for web performance.
• Coordinate with Sales departments for promotions.

Skills

Strong communication abilities

Affinity for data

Organizational skills

Proactive and team player

Fluent English

Education

Bachelor’s degree in Business Administration, Marketing, or related fields

Tools

Excel

Navision

Job description

A leading sporting goods manufacturer in Eindhoven is seeking an E-Commerce Support Employee to coordinate B2B and B2C channels. You will handle order management, customer relations, data analytics, and work closely with marketing to optimize product content. The position requires a Bachelor's degree and strong communication skills, with English fluency essential. The company offers a dynamic work environment with opportunities for growth and a hybrid working model.