Dynamics 365 F&O Support Consultant

Fagron; Rotterdam; Hybrid; EUR 60,000 - 90,000; Full time

Benefits offered by this job

28 vacation days

Annual bonus

Collective health insurance

Travel allowance

Job summary

A global leader in personalized medicine is seeking a Dynamics 365 F&O Support Consultant in Rotterdam. This role involves ensuring the stability and performance of the ERP platform while collaborating with various teams across EMEA. The ideal candidate has 2+ years experience in support roles, strong troubleshooting skills in Microsoft Dynamics, and excellent communication abilities in English. Benefits include a market-conform salary, hybrid working conditions, and a fixed-term contract with extension options.

Qualifications

• 2+ years of experience in a similar support or consulting role.
• Clear and effective communication skills.
• Fluency in English; Dutch proficiency is a plus.
• Proven problem-solving abilities with a structured approach to diagnosing and resolving system issues.
• Clear and effective communication skills, with the ability to collaborate with both technical and non-technical stakeholders.

Responsibilities

• Maintain and improve the stability of the Microsoft Dynamics 365 F&O system.
• Collaborate with cross-functional teams for support.
• Act as a key contact for troubleshooting system issues.
• Implement enhancements for system optimization.
• Participate in global ERP projects and support broader system developments within the organization.

Skills

Support and troubleshooting Microsoft Dynamics 365 F&O

Problem-solving abilities

Communication skills

Collaboration with technical and non-technical stakeholders

Stakeholder management

English fluency

Education

Higher professional or university-level education in IT

Tools

Microsoft Dynamics 365

WMS / Manufacturing Modules

Job description

Location: Rotterdam, South Holland, Netherlands

Dynamics 365 F&O Support Consultant

About the Company

Since 1990, we’ve grown into a global leader in personalized medicine. Today, 4,000+ colleagues in 34 countries work together to support over 200,000 customers worldwide.

We deliver smart, ready-to-use solutions that make healthcare better. We’re passionate, science-driven, and always looking for new ways to improve lives. Explore your future at careers.fagron.com.

About The Job

We are seeking a Dynamics 365 F&O Support Consultant to join our Global IT Team in Rotterdam. In this role, you will support and optimize our Microsoft Dynamics 365 F&O environment, serving as a trusted partner for more than 35 entities across EMEA. Your responsibilities include ensuring that our ERP platform remains stable, efficient, and aligned with business needs.

Key Responsibilities

• Maintain and improve the stability, performance, and functionality of the Microsoft Dynamics 365 F&O system.
• Collaborate with cross-functional teams, end-users, and stakeholders to deliver support and manage changes within the ERP environment.
• Act as a key contact for troubleshooting system issues and coordinating the resolution process.
• Implement enhancements and contribute to ongoing system optimization and continuous improvement initiatives.
• Participate in global ERP projects and support broader system developments within the organization.

Qualifications

• Higher professional or university-level education, preferably in IT or a related field.
• 2+ years of experience in a similar support or consulting role.
• Strong experience supporting and troubleshooting Microsoft Dynamics 365 F&O / Finance & Supply Chain Management.
• Proven problem‑solving abilities with a structured approach to diagnosing and resolving system issues.
• Clear and effective communication skills, with the ability to collaborate with both technical and non-technical stakeholders.
• Relevant Microsoft Dynamics 365 certifications is a plus.
• Experience with WMS or Manufacturing modules is a plus.
• Fluency in English (spoken and written). Dutch proficiency is an advantage but not required.

What's on offer?

• Being part of an international team.
• Fixed-term contract with the possibility and intention to extend.
• A market‑conform salary, all in line with your knowledge & experience.
• Hybrid working with 3 days in the office.
• Annual bonus.
• 28 vacation days.
• Collective health insurance.
• Travel allowance of €0.23 per KM (with a max of 150KM per day) or 100% public transportation reimbursement.

Ready for the challenge?

Take the next step and join us in shaping the future of personalized medicine. Apply today at careers.fagron.com.

We do not accept agency referrals for this position.

We’re proud to be an equal opportunity employer. Diversity makes us stronger, and we’re committed to creating an inclusive workplace where everyone feels welcome.