Dynamics 365 CRM Functional Consultant

Jobgether SRL; Netherlands; Remote; EUR 140,000 - 190,000; Full time

Benefits offered by this job

Fully remote

Day rate

International team

German-English workspace

Job summary

Jobgether SRL seeks an experienced Dynamics 365 CRM Functional Consultant for a fully remote engagement with German-speaking stakeholders across Europe. You will bridge business needs and technical delivery teams, leading discovery sessions and documenting requirements in German while communicating programme updates in English.

Ideal candidates have 6–7 years of Dynamics 365 CE experience, with proven ability to lead fit-gap assessments and translate requirements into actionable functional

Qualifications

• 6–7 years of Dynamics 365 Customer Engagement functional consultant or CRM business analyst experience.
• Experience implementing Dynamics 365 Sales, Customer Service, or both.
• Proven discovery and fit-gap assessment leadership with clear deliverables.
• Fluency in German and English; workshops and docs in German; program updates in English.

Responsibilities

• Lead requirements-gathering and workshops with German-speaking stakeholders in German.
• Analyse processes and perform fit-gap assessments for Dynamics 365 configurations.
• Translate requirements into target processes and functional designs for delivery teams.
• Present solutions to stakeholders and support testing, validation, and adoption.

Skills

Dynamics 365

German fluency

English fluency

Stakeholder mgmt

Job description

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Dynamics 365 CRM Functional Consultant based inNetherlands.

We are seeking an experienced, business-oriented Dynamics 365 CRM Functional Consultant to support a Customer Engagement transformation initiative in a fully remote environment. In this role, you will bridge the gap between business stakeholders and technical delivery teams, translating business needs into clear, actionable functional solutions. You will lead discovery sessions, assess existing processes, and define how Dynamics 365 can best support business objectives. Working closely with German-speaking stakeholders, you will facilitate workshops and document requirements and solution designs in German. You will also guide users through testing, validation, and adoption while communicating programme updates in English. This contract opportunity is ideal for a consultant who combines strong functional expertise with excellent stakeholder management skills.

Accountabilities

• Lead requirements-gathering and business process workshops with German-speaking stakeholders, conducting sessions fluently in German.

• Analyse existing processes and deliver fit-gap assessments, identifying standard Dynamics 365 configuration options, areas requiring customisation, and opportunities for business process change.

• Translate business requirements into clear target processes and functional solution designs that delivery teams can implement.

• Present and defend proposed solutions with business stakeholders, ensuring alignment with operational needs and programme objectives.

• Support business users throughout testing, validation, and formal sign-off activities.

• Help stakeholders transition to live use, supporting adoption and addressing functional questions during implementation.

• Communicate findings, risks, dependencies, and solution options to the wider programme team in English.

Requirements:

• 6–7 years of relevant experience as a Dynamics 365 Customer Engagement functional consultant or Dynamics CRM business analyst.

• Demonstrable implementation experience with Dynamics 365 Sales, Customer Service, or both.

• Proven experience leading discovery and fit-gap assessments, supported by clear, documented deliverables.

• Strong functional knowledge of Dynamics 365 CRM capabilities, configuration options, and business process design.

• Fluency in both German and English, with the ability to facilitate workshops and produce functional documentation in German and communicate programme updates in English.

• Excellent analytical, communication, facilitation, and stakeholder management skills.

• Ability to work independently in a fully remote setting and collaborate effectively with business stakeholders and delivery teams.

• Based in the UK or Europe, with the legal right to work in the country of residence.

Benefits:

• Fully remote working arrangement.

• Contract engagement with a day-rate compensation model; rate to be agreed.

• Opportunity to contribute to a Dynamics 365 Customer Engagement initiative with direct business stakeholder involvement.

• Business-facing responsibilities that combine process analysis, functional solution design, testing, and user adoption.

• Collaborative, international working environment using both German and English.

• Opportunity to apply specialist Dynamics 365 expertise without a primary software development focus.