Duty Engineer

Hotelprofessionals; Amsterdam; On-site; EUR 38,000 - 48,000; Full time

Benefits offered by this job

Career progression

Learning and development programs

Discounted hotel stays

Staff meals provided

Uniform and laundry service

Pension fund contributions

Travel allowance

F&B discount card

Discounted health insurance

Weekly yoga sessions

Job summary

Mandarin Oriental Conservatorium is seeking a Duty Engineer to join the Engineering team in Amsterdam. You will resolve technical failures, perform inspections, and assist guests with technical concerns to ensure comfort.

The role involves troubleshooting plumbing, maintaining lighting, and coordinating with third parties on renovations, with 8-hour shifts and reporting to the Engineering Manager. A strong, proactive mindset is required in a historic, luxury hotel setting.

Qualifications

• 2–3 years of work experience in a similar role (preferably in hotels).
• Fundamental knowledge of electrical installations and plumbing.
• Ability to work independently and learn on the job.
• A good level of English and flexibility to work shifts (days/evenings, weekdays/weekends).

Responsibilities

• Resolve technical failures and replace faulty parts; perform inspections.
• Help hotel guests by addressing technical concerns promptly and ensuring comfort.
• Troubleshoot plumbing problems, repair kitchen equipment, manage installations and lighting systems.
• Support renovations, coordinate with third-party companies for major repairs, and perform preventive maintenance.

Skills

Electrical knowledge

Plumbing

English proficiency

Shift work

Job description

Mandarin Oriental Conservatorium is looking for a Duty Engineer to join our Engineering team. Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional. Mandarin Oriental is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognised for creating some of the world’s most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences.

As Duty Engineer

you will be responsible for the following duties:

• To resolve technical failures, replace faulty parts and perform complete technical inspections within the hotel.
• To directly help hotel guests, addressing their technical concerns promptly and ensuring their comfort.
• To troubleshoot plumbing problems, repair kitchen equipment, manage various installations, and maintain lighting systems.
• To support ongoing renovation efforts, collaborating with third-party companies for major repairs and conducting preventive maintenance throughout the hotel.

Joining our Engineering department means working in a supportive environment that empowers and appreciates its team members. Professional and personal growth is key, while also ensuring a balance between work and life. The engineering team consists of skilled carpenters, painters and maintenance engineers. As a duty engineer you will work in various 8-hours shifts and report directly to the Engineering Manager.

Our building, over 100 years old, offers exclusive spaces for the engineering team, revealing a fascinating behind-the-scenes world beyond guest rooms and public areas. As a small team, we ensure the hotel maintains its pristine appearance, making it look as luxurious and inviting as the day it opened. Our tasks are diverse—one moment you are working on the pool, the next you are renovating a complete guest room.

As Duty Engineer We Expect From You

• 2-3 years of work experience in a similar role (preferably in hotels);
• Fundamental knowledge of electrical installations and plumbing;
• Ability to work independent and learn on the job;
• A good level of English;
• Flexibility to work shifts during both days and evenings, on weekdays and weekends.

Our Commitment To You

• A salary in scale VI of the Dutch Horeca CAO;
• Excellent career progression with an iconic, luxury, global hotel brand. A lot of our colleagues joined us at the beginning of their career and are now leading their own teams and divisions;
• Fantastic learning and development opportunities for all levels of staff, with targeted development programs to get you ready for the next step in your career;
• Discounted stays at our beautiful properties across the Group;
• Multiple additional benefits, such as supplemented staff meals, uniform/laundry service, ticket raffles and a 50% contribution to your pension fund;
• Travel allowance of €0,21 per kilometer for distances of 5 kilometers or more;
• F&B Discount Card – discounts at restaurants at high-end hotels in Amsterdam;
• Discounted collective health insurance and weekly yoga sessions with our personal trainers;

Discover Your Role Within Our Luxury Hotel

Our teams consist of a diverse group of talented people with a wide range of backgrounds and specialties. This committed team is united by an open work culture that celebrates individuality, emphasises performance and encourages everyone to achieve their full potential. In addition to our commitment to the highest level of service we take pride in a longstanding track record of sustainable practices woven into every layer or our company.

Please ensure eligibility to work in the Netherlands and secure housing in Amsterdam prior to applying.