Dutch Technical Support Specialist – Lisbon

cbtalents-37; Groningen; On-site; EUR 20,000 - 23,000; Full time

Benefits offered by this job

Health insurance from day 1

Free health insurance after 6 months

Shared accommodation provided

Full relocation support

Job summary

cbtalents-37 is seeking a Dutch-speaking Technical Customer Service professional to join an international team in Lisbon, Portugal. You will handle technical support via phone, email, and chat, helping users resolve product issues while delivering excellent customer experiences.

The role requires fluent Dutch (C1–C2) and English (B2), strong communication skills, and the ability to thrive in a fast-paced setting. On-site work in Lisbon with relocation and benefits is offered.

Qualifications

• Dutch language proficiency at C1–C2 level
• English at least B2
• Strong communication and problem-solving skills
• Passion for helping customers
• Comfortable in a dynamic, fast-paced environment
• Open to feedback and continuous improvement
• Willingness to work on-site in Lisbon

Responsibilities

• Provide technical customer support via phone, email, and chat
• Assist users with product, service, and account-related inquiries
• Troubleshoot issues and guide users toward solutions
• Ensure accurate documentation of interactions
• Deliver high levels of customer satisfaction
• Collaborate with internal teams to improve processes and user experience

Skills

Dutch C1-C2

English B2

Strong communication

Problem solving

Customer-focused

Fast-paced environment

Feedback mindset

On-site Lisbon

Job description

cbtalents-37 is seeking a Dutch-speaking Technical Customer Service professional to join an international team in Lisbon, Portugal. You will handle technical support via phone, email, and chat, helping users resolve product issues while delivering excellent customer experiences.

The role requires fluent Dutch (C1–C2) and English (B2), strong communication skills, and the ability to thrive in a fast-paced setting. On-site work in Lisbon with relocation and benefits is offered.