Dutch Technical Solutions Consultant - Sofia

Cross Border Talents; Amsterdam; On-site; EUR 40,000 - 55,000; Full time

Benefits offered by this job

Relocation package available

Professional training and onboarding

Multicultural team

Respectful workplace culture

Job summary

A global technology consulting firm is seeking a Technical Solutions Consultant fluent in Dutch and English to provide expert assistance and enhance customer experience. In this role, you will diagnose issues, offer practical solutions, and communicate clearly with users. A relocation package, training, and a respectful team culture are included. This position is ideal for someone who enjoys making technology accessible and impactful for users.

Qualifications

• Fluency in Dutch and English is mandatory.
• Need previous experience in technical support or IT helpdesk.
• Structured thinking and service-first mindset are essential.

Responsibilities

• Deliver technical assistance to users in Dutch and English.
• Guide customers through diagnostics and troubleshooting.
• Document solutions and contribute to process improvement.

Skills

Fluency in Dutch (C1/C2)

Fluency in English (B2 or higher)

Technical support experience

Structured thinking

Clear communication

Job description

Technical Solutions Consultant Dutch & English

Bridge the gap between people and technology.

You're not just solving problems you're decoding them, translating them, and delivering solutions that actually work.

We're looking for a Dutch-speaking Technical Solutions Consultant to support users of a globally recognized tech brand. This is the role for someone who understands that behind every technical issue is a human who just wants things to work.

Whether it's assisting with hardware setup, connectivity issues, or software guidance, you'll be the go-to expert calm under pressure, clear in communication, and committed to getting it right.

What You'll Be Doing:

• Deliver expert technical assistance to users in Dutch and English
• Guide customers through diagnostics, troubleshooting, and practical solutions
• Translate tech jargon into human language without guesswork, without confusion
• Escalate complex cases to specialist teams with accuracy and urgency
• Document solutions and contribute to process improvement along the way

What We're Looking For:

• Fluency in Dutch (C1/C2) and English (B2 or higher)
• Previous experience in technical support, IT helpdesk, or customer engineering
• Comfortable with hardware, software, connectivity issues or eager to learn fast
• Structured thinking, clear communication, and a service-first mindset
• You enjoy making technology feel easy, even when it's not

What's In It For You:

• Relocation package available for international hires
• Professional training and full onboarding we set you up for success
• Multicultural team, modern tools, and a respectful workplace culture
• A role where your input actually matters and your solutions are seen

If you're ready to be more than just a support agent to be a real problem-solver, communicator, and trusted voice wed love to hear from you.

Apply now and start making tech feel personal.