Dutch Speaking Digital Trust and Safety Analyst - Work In Sofia, Bulgaria

Mercier Consultancy Group; Netherlands; On-site; EUR 28,000 - 44,000; Full time

Benefits offered by this job

Competitive salary

Fully Paid Training

Health insurance

Relocation package

Monthly performance bonus

Dynamic work environment

Job summary

Mercier Consultancy Group is seeking a Dutch Speaking Digital Trust and Safety Analyst to join its client’s team in Bulgaria. The role centers on content moderation, risk mitigation, and policy enhancement, requiring fluent Dutch and strong analytical abilities.

You will relocate to Sofia and collaborate with international teams. The ideal candidate has experience in social media moderation or customer experience, solid English communication, and the ability to thrive in a multicultural,

Qualifications

• Native or fluent Dutch
• Strong English communication
• Experience in social media moderation or customer experience advantageous
• Willingness to relocate to Sofia, Bulgaria

Responsibilities

• Analyze and moderate content on social media platforms to ensure guidelines are met
• Identify and mitigate risks including hate speech, harassment, and misinformation
• Collaborate with international teams to refine processes and policies
• Investigate user reports and take appropriate action
• Maintain high accuracy while handling large queues
• Stay updated on trends in social media safety and regional nuances

Skills

Dutch language

English language

Content moderation

Analytical thinking

Team collaboration

Job description

Dutch Speaking Digital Trust and Safety Analyst

About Mercier Consultancy Group

Mercier Consultancy Group is a premier international staffing firm dedicated to connecting top-tier talent with industry-leading organizations across Europe. We pride ourselves on our bespoke recruitment approach, ensuring that every professional we represent finds a role that elevates their career in the rapidly evolving global marketplace.

Job Overview

We are currently seeking an analytical and detail-oriented professional for a Dutch Speaking Digital Trust and Safety Analyst position in Bulgaria. This is an exceptional opportunity to join a world-class social media team, where you will play a critical role in maintaining digital integrity and fostering a safe online community for millions of users.

Key Responsibilities

• Analyze and moderate content on major social media platforms to ensure compliance with community guidelines.
• Identify and mitigate potential risks, including hate speech, harassment, and misinformation, to maintain a safe digital environment.
• Collaborate with international teams to refine internal processes and enhance trust and safety policies.
• Investigate user reports and take appropriate action based on established platform protocols.
• Maintain high levels of accuracy and efficiency while managing a high volume of content queues.
• Stay updated on emerging trends in social media safety and regional linguistic nuances relevant to the Dutch-speaking market.
• Participate in regular team meetings to discuss platform policy updates and operational improvements.
• Native or fluent Dutch (spoken and written).
• Valid EU passport (mandatory).
• Strong command of English for professional communication within the office.
• Exceptional analytical skills and a proactive approach to problem-solving.
• Previous experience in social media, content moderation, or customer experience is highly advantageous.
• Ability to relocate to Sofia, Bulgaria, and thrive in an international, multicultural work environment.

What We Offer

• Competitive Monthly Salary.
• Fully Paid Training.
• Health Insurance.
• Fully Paid Relocation Package (flight, transfer, hotel) included for all successful candidates seeking jobs in Bulgaria.
• Monthly Performance Bonus.
• Dynamic, modern work environment at the heart of the social media industry.
• And Much More…

Life in Bulgaria

Sofia is rapidly becoming a premier hub for international talent seeking exciting Dutch-speaking jobs in an affordable and vibrant city. Life in Bulgaria offers a unique blend of historical charm and modern convenience, with a climate that features four distinct seasons, inviting outdoor activities, and a welcoming local culture. When looking for jobs in Bulgaria, you will find a supportive expat community and a thriving social scene that makes settling in a seamless experience.

With a low cost of living and high quality of life, Bulgaria provides the perfect backdrop for your career advancement. From the breathtaking mountain ranges to the bustling cafes of Sofia, living in Bulgaria is an adventure waiting to happen. Our comprehensive relocation package ensures that your transition to this Dutch Speaking Digital Trust and Safety Analyst position in Bulgaria is as comfortable as possible, allowing you to focus on your professional success.