Dutch-Speaking Customer Support Rep — Remote Greece Relocation

FH Collective - Academy; Emmen; On-site; EUR 21,000 - 26,000; Full time

Benefits offered by this job

Flight ticket (within the EU)

4 weeks of hotel accommodation

Airport pickup

Real estate agency fee covered

Work-from-home setup in Greece

Job summary

FH Collective - Academy invites applications for a Dutch-speaking customer support role relocated to Greece. You will deliver empathetic assistance, investigate issues, and help users navigate policies, while leveraging data to improve experiences.

Ideal candidates combine Dutch (C1–C2) and English (B2+), superb communication, and a proactive, solution-oriented approach to help build a safer online community.

Qualifications

• Fluency in Dutch (C1–C2) and English (B2+).
• Strong communication and analytical skills.
• A solution-oriented mindset with a passion for helping people.
• Familiarity with digital platforms (training provided).

Responsibilities

• Deliver exceptional customer support with empathy and accuracy.
• Investigate account-related issues and content reports.
• Promote community safety and help users understand platform policies.
• Use insights and data to enhance user experience.

Skills

Dutch (C1–C2)

English (B2+)

Communication

Analytical skills

Solution-oriented mindset

Job description

FH Collective - Academy invites applications for a Dutch-speaking customer support role relocated to Greece. You will deliver empathetic assistance, investigate issues, and help users navigate policies, while leveraging data to improve experiences.

Ideal candidates combine Dutch (C1–C2) and English (B2+), superb communication, and a proactive, solution-oriented approach to help build a safer online community.