Dutch-Speaking Customer Support Agent

WW Talents; Haarlem; On-site; EUR 15,000 - 17,000; Full time

Benefits offered by this job

Fully paid training

Relocation package

Flight ticket

Hotel accommodation

Airport pickup

Real estate agency fee covered

Job summary

WW Talents is seeking a Dutch-speaking Customer Support Agent to work remotely in Greece from Athens/Piraeus area. You will support customers in Dutch via phone, chat, and email, helping with product inquiries, orders, deliveries, returns, and cancellations.

You will receive fully paid training, a thorough onboarding, and ongoing training, with regular cross-skilling and development in an international team.

Qualifications

• Fluent native-level Dutch.
• English B2 or higher.
• Strong communication and interpersonal skills.
• Customer-focused and solution-oriented mindset.

Responsibilities

• Provide professional customer support in Dutch via inbound phone, chat, and email.
• Assist customers with product and service inquiries.
• Resolve customer inquiries efficiently while maintaining high service quality.
• Follow established processes, procedures, and scripts.
• Maintain a positive, helpful, and customer-focused approach.

Skills

Fluent Dutch

English (B2+)

Communication

Customer service mindset

Job description

Work Remote from Anywhere in Greece!

Build your international career in Greece with a competitive salary, fully paid training, and complete relocation support.

Are you fluent in Dutch and looking for an exciting Customer Support job in Greece? Join an international team in Athens and provide high-quality customer service for a leading technology company.

In this role, you will support customers via phone, chat, and email, assisting them with product inquiries, purchasing decisions, orders, deliveries, returns, and cancellations.

Job Details

Position: Dutch-Speaking Customer Support Agent
Location: Athens, Greece – Piraeus
Work Model: Remote
Working Hours: Rotational shifts, 5 days/week, 8 hours/day
Languages: Dutch – Fluent/Native + English B2+
Employment Type: Full-time

Salary & Benefits

• €1,300–€1,500 gross/month x 14 salaries, depending on the project
• Bonus and/or additional payments
• Fully paid training
• Structured onboarding and dedicated nesting period
• Regular training and refresher sessions
• International and multicultural working environment
• Career development and cross-skilling opportunities

Relocation Package

Relocating to Greece? Complete relocation support to help make your move easier, including:

• Flight ticket
• Hotel accommodation
• Airport pickup
• Real estate agency fee covered
• Fully paid training

Your Responsibilities

As a Dutch-Speaking Customer Support Agent, you will:

• Provide professional customer support in Dutch via inbound phone, chat, and email
• Assist customers with product and service inquiries
• Resolve customer inquiries efficiently while maintaining high service quality
• Follow established processes, procedures, and scripts
• Maintain a positive, helpful, and customer-focused approach

Requirements

• Fluent/native-level Dutch
• English B2 or higher
• Strong communication and interpersonal skills
• Customer-focused and solution-oriented mindset
• Ability to work in a structured, fast-paced environment

Training & Development

You will receive fully paid training before starting the role, followed by a dedicated nesting period to help you transition smoothly into the position.

Regular training sessions, refreshers, and cross-skilling opportunities will allow you to continuously develop your customer service, product knowledge, and sales support skills.

Why Join?

This is an excellent opportunity for Dutch-speaking professionals looking to build an international career in Customer Support and Customer Service while living and working in Greece.

You will join a supportive, multicultural environment where you can develop your skills, gain international experience, and explore future opportunities in customer service, sales support, and specialized roles.

No fees are charged at any stage of the recruitment process.