Dutch Customer Care Specialist - Athens

CB Talents SP; Amsterdam; On-site; EUR 30,000 - 40,000; Full time

Benefits offered by this job

Competitive salary

Relocation support

Paid training and career development

Health insurance and employee benefits

Job summary

A leading customer support firm is looking for Dutch-speaking talent in Amsterdam to assist customers with IT-related queries. You'll provide support via phone, email, or chat and help troubleshoot issues while guiding users through setups. Candidates should have strong communication skills in Dutch and English, and a motivation to excel in a customer-centric role. The position offers competitive salaries, relocation support, and opportunities for international experience.

Qualifications

• Fluent in Dutch at a C2 level is required.
• Good English communication skills at a B2+ level.
• Strong communication and problem-solving abilities are essential.

Responsibilities

• Assist customers via phone, email, or chat with technical queries.
• Troubleshoot and resolve IT or service issues efficiently.
• Guide users through system setups and configurations.
• Document issues and escalate complex cases as needed.
• Provide a friendly and solution-focused customer experience.

Skills

Fluent Dutch (C2)

Good English communication skills (B2+)

Strong communication skills

Problem-solving abilities

Customer-centric motivation

Job description

Overview

Are you fluent in Dutch? We are looking for Dutch-speaking talent ready to start a new journey in one of the most vibrant and dynamic sectors: IT & Customer Support! Whether you're already in Greece or dreaming of a Mediterranean lifestyle, this is your chance to work with one of the most recognized global companies in the industry. You'll join a multicultural team, receive full training, and gain international experience while growing professionally.

Benefits

• Competitive salary and relocation support (if needed)
• Bonus & Benefits
• Paid training and career development
• Work with international teams and cutting-edge technologies
• Vibrant work environment with real growth potential
• Depending on the project can be Remote (candidates must be located in Greece)
• Health insurance and employee benefits

Responsibilities

• Assist customers via phone, email or chat with technical/product-related queries
• Troubleshoot and resolve basic IT or service issues efficiently
• Guide users through system setups and basic configurations
• Document issues and escalate more complex cases when needed
• Provide a friendly and solution-focused customer experience
• Follow company procedures and strive to meet performance goals

What we need from you

• Dutch on a C2 level
• Good English communication skills (B2+)
• Strong communication & problem-solving abilities
• Motivation to work in a customer-centric environment
• Available to work on rotational shifts (if needed)
• Willingness to relocate (if not based in Greece)

How to apply

Interested? Apply now by sending your CV in English and lets talk about the opportunity that best fits your profile! Time to take the next step in your career abroad.