Dutch-Speaking Customer Growth Specialist

FH Collective - Academy; Groningen; Hybrid; EUR 13,000 - 18,000; Full time

Benefits offered by this job

Company accommodation

Flight reimbursement

Annual home flight

Health insurance

Paid training

International work environment

Job summary

FH Collective - Academy is seeking a Dutch-speaking Customer Expert to support Dutch-speaking business clients from Lisbon, with onsite, hybrid, or remote options. The role focuses on building relationships, upselling, and delivering tailored recommendations while maintaining high customer satisfaction.

The position is a 1-year contract with a monthly gross compensation of €1,200 with accommodation, or up to €1,600 without accommodation, plus meal allowance and health insurance.

Qualifications

• Fluent in Dutch and English.
• Passionate about customer care with a tech-friendly mindset.
• Strong communication, negotiation and relationship-building skills.
• Results-driven with motivation to meet sales targets.

Responsibilities

• Build relationships with Dutch-speaking professionals and decision-makers.
• Grow client revenue through upselling and tailored recommendations.
• Maintain high customer satisfaction while achieving sales targets.
• Understand customer needs and recommend appropriate solutions.
• Communicate effectively in Dutch and English.

Skills

Dutch fluency

English fluency

Customer care

Sales mindset

Relationship building

Negotiation

Communication

Job description

FH Collective - Academy is seeking a Dutch-speaking Customer Expert to support Dutch-speaking business clients from Lisbon, with onsite, hybrid, or remote options. The role focuses on building relationships, upselling, and delivering tailored recommendations while maintaining high customer satisfaction.

The position is a 1-year contract with a monthly gross compensation of €1,200 with accommodation, or up to €1,600 without accommodation, plus meal allowance and health insurance.