Dutch-Speaking Customer Advisor - Hybrid (Sofia)

Concentrix; Texel; Hybrid; EUR 20,769 - 24,878; Full time

Benefits offered by this job

Competitive salary

Relocation Package Support

Health and Life Insurance

Professional Development programs

Convenient office location

Job summary

A leading customer service provider seeks a Customer Advisor for a hybrid role in Noord-Holland, Netherlands. Candidates must be fluent in Dutch and possess good English skills. Key responsibilities include engaging with customers and managing requests. The role offers a competitive salary starting at €2045.17 gross, relocation support, and various benefits including health insurance and professional development programs.

Qualifications

• Fluent in Dutch and good knowledge of English required.
• Excellent communication and analytical skills needed.
• Proficient in using computer software and tools.

Responsibilities

• Engage with customers by handling calls for balances and modifications.
• Manage written requests and ensure direct debit processes.
• Provide excellent customer service while maintaining standards.

Skills

Fluency in Dutch (C1)

Good knowledge of English (B1)

Great communication skills

Analytical skills

Computer skills

Job description

A leading customer service provider seeks a Customer Advisor for a hybrid role in Noord-Holland, Netherlands. Candidates must be fluent in Dutch and possess good English skills. Key responsibilities include engaging with customers and managing requests. The role offers a competitive salary starting at €2045.17 gross, relocation support, and various benefits including health insurance and professional development programs.