Dutch-Speaking Customer Advisor - Hybrid in Sofia

Concentrix; Delft; Hybrid; EUR 20,769 - 24,878; Full time

Benefits offered by this job

Competitive salary

Relocation Package Support

Comprehensive initial training

Health and Wellbeing initiatives

Health and Life Insurance

Transport allowance

Job summary

A leading customer service company is looking for a Customer Advisor to engage with customers and provide exceptional service. The ideal candidate must be fluent in Dutch and have good knowledge of English. Responsibilities include handling calls about outstanding balances and direct debits, along with managing written requests. This hybrid role offers a competitive salary of €2045.17 gross and a relocation package for those willing to relocate to Sofia.

Qualifications

• Fluency in Dutch, both verbal and written.
• Ability to handle customer queries effectively.
• Strong communication and analytical skills.

Responsibilities

• Engage with customers on calls for outstanding balances and modifications.
• Manage written requests from customers.
• Provide excellent customer service.

Skills

Fluency in Dutch (C1)

Good knowledge of English (B1)

Great communication skills

Analytical and organizational skills

Computer skills

Job description

A leading customer service company is looking for a Customer Advisor to engage with customers and provide exceptional service. The ideal candidate must be fluent in Dutch and have good knowledge of English. Responsibilities include handling calls about outstanding balances and direct debits, along with managing written requests. This hybrid role offers a competitive salary of €2045.17 gross and a relocation package for those willing to relocate to Sofia.