Dutch Speaking Agent for E-Commerce Sector - (Relocation to Greece)

RDN CONS; Utrecht; Remote; EUR 33,000 - 47,000; Full time

Benefits offered by this job

Performance-based bonus

Fully remote work from Greece

Relocation support

Paid training

Private health insurance

Career growth opportunities

Modern equipment

Employee discounts and wellbeing

Job summary

RDN CONS is seeking a Dutch-speaking customer service agent to join our international team. This is a fully remote role based in Greece with relocation support and paid training.

You will handle orders, inquiries, and issues via phone, email, and chat, document interactions, and collaborate with other departments to resolve problems quickly while maintaining high satisfaction.

Qualifications

• Fluent Dutch (C1-C2)
• Good English communication skills (B2)
• Excellent communication and interpersonal skills
• Customer-oriented mindset with strong problem-solving abilities
• Basic computer skills and confidence using multiple applications
• Previous customer service experience is an advantage but not mandatory
• Willingness to relocate permanently to Greece

Responsibilities

• Provide outstanding customer support to Dutch-speaking customers via phone, email, and chat.
• Assist customers with orders, deliveries, payments, returns, and account-related inquiries.
• Resolve customer issues efficiently while maintaining a high level of customer satisfaction.
• Accurately document customer interactions using internal systems.
• Work closely with different departments to ensure timely issue resolution.
• Follow company procedures and quality standards.

Skills

Dutch language

English (B2)

Communication skills

Customer focus

Computer basics

Job description

About The Opportunity

Are you a Dutch speaker looking for an international career while enjoying life in one of Europe's most beautiful countries?

About The Opportunity

Join a globally recognized leader in the e-commerce industry and become part of a multicultural team delivering exceptional customer experiences. This is a fully remote position based in Greece, giving you the flexibility to work from home while benefiting from a comprehensive relocation package. Whether you're looking for a new adventure abroad or a long-term international career, this opportunity offers excellent training, professional development, and a supportive work environment.

What You'll Do

• Provide outstanding customer support to Dutch-speaking customers via phone, email, and chat.
• Assist customers with orders, deliveries, payments, returns, and account-related inquiries.
• Resolve customer issues efficiently while maintaining a high level of customer satisfaction.
• Accurately document customer interactions using internal systems.
• Work closely with different departments to ensure timely issue resolution.
• Follow company procedures and quality standards.

What We're Looking For

• Fluent Dutch (C1-C2).
• Good English communication skills (minimum B2).
• Excellent communication and interpersonal skills.
• Customer-oriented mindset with strong problem-solving abilities.
• Basic computer skills and confidence using multiple applications.
• Previous customer service experience is an advantage but not mandatory.
• Willingness to relocate permanently to Greece.

What We Offer

• Competitive monthly salary.
• Performance-based bonus.
• Fully remote work from Greece.
• Paid training.
• Relocation support to help you move to Greece.
• Private health insurance.
• Career growth opportunities within an international organization.
• Modern equipment provided by the company.
• Multicultural and inclusive working environment.
• Employee discounts and wellbeing initiatives.

Why Greece?

Enjoy an exceptional work-life balance while living in one of Europe's most attractive destinations. From stunning beaches and beautiful islands to vibrant cities, delicious cuisine, and over 300 days of sunshine each year, Greece offers an outstanding quality of life at an affordable cost.

If you're ready to take the next step in your career and experience life in Greece while working remotely for a renowned e-commerce company, we'd love to hear from you.