Dutch Expert Rater

Welocalize; Amsterdam; On-site; EUR 28,000 - 38,000; Full time

Job summary

Welocalize is seeking a detail-oriented reviewer for a Dutch language rating project in the Netherlands. You will support raters, ensure unbiased annotation and gold-set creation, and analyze data to drive decisions. Collaboration with client teams and R&D will be key.

Responsibilities include testing rounds with clients, evaluating proficiency, and providing clear written feedback while maintaining high quality standards.

Qualifications

• Dutch language knowledge is required.
• English at B2 level (oral and written).
• 1+ years of rating experience is required.
• Understanding of data labeling, annotation, and evaluation methodologies is required.
• Academic background in social sciences or quality roles is a plus.

Responsibilities

• Support Raters in skill development and guide best practices for consistent ratings.
• Ensure annotation selection and gold set creation follow templates to ensure unbiased outcomes.
• Analyze datasets to identify patterns and drive data-informed decisions.
• Use strategic questioning to gather information and stimulate problem solving.
• Craft client communications and feedback materials to ensure clarity and relevance.
• Collaborate with research and development teams to improve client data.
• Work with clients and CEM to conduct test rounds and understand benchmarks.
• Conduct evaluations to maintain proficiency and identify improvement areas.
• Perform thorough tier 2 reviews to uncover opportunities.

Skills

Dutch language

English B2

Rating experience

Data labeling

Job description

What if your knowledge of Dutch language could help improve the AI.

PROJECT DETAILS

• Language: Dutch
• Location: Netherlands
• Hourly Rate: $28/hour
• Capacity: 30 hours/week (with the possibility of an extension to 40hours/week)
• Project Duration: 1 Month
• Employment Type: Freelance (with the possibility of a Full-time employment extension based on performance and project needs)
• Start Date: 27th July

WHAT YOU'LL DO

• Support Raters in skill development, guiding them in best practices for accurate and consistent ratings.
• Ensure annotation selection and gold set creation adheres to template instructions, guaranteeing unbiased outcomes that are reached through elaborate peer-driven consensus.
• Analyze diverse datasets to identify significant patterns and trends, demonstrating proficiency in interpreting and utilizing KPIs to drive data-informed decision-making.
• Employ strategic questioning techniques to gather information, enhance understanding, and stimulate critical thinking for effective problem-solving and decision-making.
• Craft written materials such as emails, questions, and feedback specifically customized for client communication, ensuring clarity and relevance.
• Facilitate information or concepts to audiences using relevant documentation and clear communication strategies to align with specific client objectives.
• Collaborate with research and development teams in experiments aimed at enhancing the client's data.
• Work closely with clients and CEM to conduct test rounds, gain insights into their requirements, and understand the quality benchmarks expected.
• Conduct evaluations independently to sustain and enhance the level of proficiency or skill in particular projects.
• Conduct thorough tier 2 reviews to identify patterns and gain insights into areas of opportunity.

YOU ARE A FIT IF YOU HAVE

• Knowledge of Dutch Language Required
• Knowledge of English B2 - Required (Oral and written comprehension)
• 1+ years of rating experience - Required
• Understanding of data labeling, annotation, and evaluation methodologies - Required
• An academic background in social sciences or quality roles is a plus
• Active Listening Skills:Engage with speakers attentively, seek clarification, provide feedback, and demonstrate empathy to comprehend their message deeply.
• Effective Communication and Empathy:Clearly express thoughts, emotions, and needs while respecting others' perspectives, communicating assertively yet respectfully.
• Proactiveness:Anticipate and prepare for future needs or obstacles to tackle them efficiently before they arise.
• Cultural Adaptability:Navigate differences in values, behaviors, and communication styles to foster effective interactions in diverse cultural contexts.
• Psychological Safety Cultivation:Create an atmosphere where individuals feel safe expressing themselves, taking risks, and sharing ideas without fear of criticism.
• Research Skills:Methodically explore online sources to extract data, insights, or knowledge relevant to specific topics and cross-reference information.