Customer Experience Specialist - Dutch Market (Relocation to Portugal Included)

Global People Sphere; Groningen; Sur place; EUR 40 000 - 56 000; Plein temps

Avantages offerts par ce poste

Full relocation package

Competitive salary

Health insurance

Paid training

Career development opportunities

Résumé du poste

A leading international company is seeking a Dutch-Speaking Customer Experience Specialist to relocate to Lisbon. This role involves supporting customers and ensuring positive interactions via phone, email, and chat. You will enjoy a full relocation package, competitive salary, and benefits. Ideal candidates are fluent in Dutch and have strong communication skills. Experience in customer service is a plus. Live in beautiful Lisbon, enjoying a supportive and multicultural environment.

Qualifications

• Must be fluent in Dutch (C2) for customer support.
• Good command of English for internal communication.
• Customer service experience is a plus.
• Calm, positive, solution-oriented attitude.
• Customer service experience is a plus but not required.

Responsabilités

• Support Dutch-speaking customers via phone, email, and chat.
• Offer clear explanations and customer-friendly solutions.
• Guide users through products and services.
• Log and follow up on customer cases.
• Log and follow up on cases when needed.
• Contribute to delivering an exceptional customer experience.

Connaissances

Fluent Dutch

Good command of English

Strong communication skills

Calm and positive attitude

Calm, solution-oriented

Customer service experience

Description du poste

Ready for a new adventure abroad next year? Dreaming of an international career while enjoying sunshine, culture, great food, and a relaxed lifestyle?

This is your opportunity!

We’re looking for a Dutch-Speaking Customer Experience Specialist who wants to relocate from the Netherlands to Lisbon, supported by a complete relocation package.

What You’ll Be Doing:

As a Customer Experience Specialist, you’ll be the friendly voice and helping hand for a well-loved global brand. You’ll support customers via phone, email, and chat, making sure every interaction feels smooth, positive, and genuinely helpful.

Your mission? Make customers feel heard, supported, and valued.

Your Daily Responsibilities:

• Support Dutch-speaking customers with questions or issues
• Offer clear explanations and customer-friendly solutions
• Guide users through products, services, and processes
• Log and follow up on cases when needed
• Work closely with a diverse, international team
• Contribute to delivering an exceptional customer experience

️ What We’re Looking For:

• Fluent Dutch (C2)
• Good command of English for internal communication
• Strong communication and people skills
• A calm, positive, and solution-oriented attitude
• Customer service experience is a plus but not required!

Why This Opportunity Stands Out:

• Full relocation package: flight + temporary accommodation
• Competitive salary + performance bonuses
• Health insurance and attractive company benefits
• Paid training to set you up for success
• Career development opportunities
• Work and live in beautiful Lisbon sun, beaches, nightlife, and a thriving expat community
• Supportive, multicultural work environment

Ready to Start Your Life in Portugal?

Don’t wait! Build an international career while experiencing the best of Lisbon.

Apply today and take the first step toward your next big adventure!