Dispatch Operative

Neve Jewels Group; Hoofddorp; On-site; EUR 27,000 - 36,000; Full time

Benefits offered by this job

Birthday Day

Perkbox

Leave Policy

Learning & Development

Travel Allowance

Job summary

Neve Jewels Group in Hoofddorp is seeking a Dispatch Operative to join our operations team. You will process and dispatch orders, generate shipping labels and customs paperwork, and maintain stock records. You’ll support various dispatch tasks, receive and record stock, and assist with stock takes.

We value accuracy, deadline-driven work, and strong communication. You’ll work with Word, Excel, and Outlook, both independently and in a team, ensuring smooth, efficient dispatch operations.

Qualifications

• Desire to learn and train across all aspects of the role.
• Ability to work to deadlines in a fast-paced environment.
• High levels of accuracy and attention to detail.
• Excellent written and verbal communication skills.
• Friendly, approachable, confident, and polite manner.
• Proficiency with software such as Word, Excel, and Outlook.
• Ability to work independently and as part of a team.

Responsibilities

• Process and dispatch domestic and international orders
• Generate shipping labels and customs paperwork
• Pack orders carefully and maintain stock records
• Assist with other areas of dispatch as needed
• Receive, pack, count, and record stock from manufacturing and suppliers
• Support stock takes as required
• Check quality against company specifications
• Transport items between locations and suppliers
• Prepare office collections and book collection appointments

Skills

Learn and train

Deadline-driven

Attention to detail

Written and verbal communication

Professional demeanor

Team player

Tools

Word

Excel

Outlook

Job description

Neve Jewels Group is a UK-headquartered, digital-first jewellery company redefining modern luxury through made-to-order design, ethical craftsmanship, and global e-commerce. Our portfolio includes Diamonds Factory, Austen & Blake, and Sacet.

From the highest quality diamonds to unique gemstones and beyond, we offer an extensive range of incredible luxury jewellery pieces, specialising in engagement rings that make that ‘I Do’ moment one they’ll never forget.

Happy customers are at the heart of everything we do, which is why we offer around the clock real-human customer care. We’re always on hand to answer any queries or questions to make sure our customer satisfaction stays at an exceptional level, which can be seen clearly in our high calibre of outstanding reviews

Known best for being one of the globe's leading jewellers, our business is constantly growing and expanding and we’re always on the lookout for creative, highly skilled and motivated individuals to become a part of the tea

Our Values

Celebrate the Moment – We honour life’s milestones by creating meaningful, joy-filled jewellery experiences.

Customer-Centric Approach – Every decision begins with our customer, delivering personalised service at every step.

Earn Trust & Respect – We build lasting trust through honesty, care, and respect in all relationships.

Experience-Led Innovation – We blend tradition with innovation to elevate every jewellery experience.

Empathy for People & Planet – We act with compassion, sourcing ethically and operating sustainably.

The Role: Dispatch Operative

We are looking for a Dispatch Operative to join our operations team in Hoofddorp.

How You’ll Contribute

• Process and dispatch domestic and international orders
• Generate shipping labels and customs paperwork
• Pack orders carefully and maintain stock records
• Assist with other areas of dispatch as needed
• Receive, pack, count, and record stock from manufacturing and suppliers
• Support stock takes as required
• Check quality against company specifications
• Transport items between locations and suppliers
• Prepare office collections and book collection appointments

Skills You’ll Bring to The Role

• Desire to learn and train across all aspects of the role
• Ability to work to deadlines in a fast-paced environment
• High levels of accuracy and attention to detail
• Excellent written and verbal communication skills
• Friendly, approachable, confident, and polite manner
• Proficiency with software such as Word, Excel, and Outlook
• Ability to work independently and as part of a team

What We Offer

• Birthday Day - A paid day off to celebrate your birthday.
• Perkbox - Discounts, wellness benefits, and a platform to share successes and appreciation with colleagues.
• Leave Policy - Clear and flexible policies with extra support where needed.
• Learning & Development - Space to develop your skills and grow within our team.
• Travel Allowance - A contribution towards your commuting costs

Neve Jewels Group is an equal opportunity employer.

We are committed to creating a workplace that supports, inspires, and respects all employees. Discrimination based on gender, ethnicity, religion, age, disability, sexual orientation, or marital status has no place in our company.