Disaster Recovery Specialist – Hay 16 – Albert Heijn – Zaandam

Vacatures Zaandam; Zaandam; On-site; EUR 65,000 - 81,000; Full time

Benefits offered by this job

Annual bonus

Holiday allowance

Flexible working hours

AH TechAcademy training curriculum

Pension plan with enhanced employer 4.

Job summary

Albert Heijn is expanding its AH Technology Reliability team and seeks an experienced Disaster Recovery Specialist to strengthen resilience. You will partner with technology, security, operations, compliance, and business teams to lead DR initiatives, design runbooks, and drive continuous improvement across the organization.

In this hands-on role, you will own recovery programs, participate in audits, and deliver practical improvements with ownership and impact.

Qualifications

• 3+ years of continuous experience in Business Continuity, Disaster Recovery, Crisis Management, Operational Resilience, or a related field.

Responsibilities

• Define DR strategy, scope, RTO/RPO, and governance.
• Author and maintain DR runbooks with procedures and escalation paths.
• Lead tabletop exercises and live failover drills and document results.

Skills

Business Continuity

Disaster Recovery

Crisis Management

Operational Resilience

Job description

Wat ga je doen?

Albert Heijn is a renownedsupermarket chain that has been serving customers across theNetherlands for over 130 years. Founded in 1887 by Albert Heijn,the company has grown to become one of the most trusted and belovedgrocery retailers in the country. With a commitment to quality, convenience, and customer satisfaction, Albert Heijn has become an integral part of daily life in the Netherlands.

Albert Heijn is accelerating in becoming a Food & Tech company. That is where AH Technology comes into the picture. With a focus on Data, Digital and Tech, we at Albert Heijn strive to deliver high-quality products where technology plays an important role.

Your new team and office

We are looking for an experienced and entrepreneurial Disaster Recovery Specialist to join our multidisciplinary Reliability team.

In this role, you will work with stakeholders across technology, security, operations, compliance, and business teams to strengthen resilience and recoverycapabilities. You will drive initiatives end-to-end, develop runbooks and playbooks, lead recovery exercises and simulations, support DR-aware system design, and continuously improve our resilience posture. You will also act as a subject matter expert during audits and regulatory assessments.

This is a hands-on role for someone who enjoys taking ownership, building programs from the ground up, and delivering practical improvements that make a real impact.

What will you do?

DR Strategy &Runbook

• SupportPO in defining the company-wide DR strategy, including scope, objectives, RTO/RPO targets, and governance.
• Author and maintain the DR runbook covering failure scenarios, recovery procedures, communication chains, and escalation paths.
• Lead tabletop exercises and live failover drills; document results and drive remediation.
• Establish a continuous improvement cycle: identify gaps, prioritize fixes, and track resolution.

Business Continuity &Compliance

• Conduct Business Impact Analyses (BIA) across business units to quantify risk and inform DR priorities.
• Translate compliance requirements (SOC 2, ISO27001, GDPR, etc.) into testable DR controls.
• Produce audit-ready evidence packages (test records, recovery logs, exception reports) for internal and external assessors.
• Maintain a stakeholder engagement cadence: check-ins with business owners to keep continuity requirements current.

Engineering &Tooling

• Collaborate with infrastructure and platform engineering on DR-resilient architecture designs (multi-region, active-active/active-passive, data replication).
• Evaluate, design, and help build internal DR tooling — runbook automation, failover orchestration, chaos engineering integrations.
• Define observability standards for DR: dashboards, alerting thresholds, and runbook-trigger conditions.

What we offer.

• An annual salary up to 81K includingholiday allowance and a flexible bonus. Depending onyourexperience;
• A minimum of 20 days paid vacation, optionally 12.5 days extra. Do you want to take that extra time off, or would you rather convert the extra days into discounts or sell them for cash? You’re the endboss!;
• Flexible working hours;
• Access to a challenging training curriculum – AH TechAcademy;
• An excellent pension plan where we as an employer contribute 4.5 more than you as an employee;
• A travel allowance or a NS-business card for traveling to and from Zaandam by train;
• Attractive discounts on various insurance policies;
• 10% staff discount on groceries in all Albert Heijn stores, to a maximum of €300 per year;
• A free Mijn Albert Heijn Premium membership.

The recipe for maximumimpact.

• At least3 years of continuous experience in Business Continuity, Disaster Recovery, Crisis Management, Operational Resilience, or a related field.
• Proventrack record of implementing and improving resilience programs atscale.
• Strongunderstanding of resilience concepts, including RTO, RPO, MTD, and MBCO.
• Experience designing and executing testing and exercising programs, including tabletop exercises, simulations, and recovery tests.
• Hands-onexperience with compliance frameworks that include resilience and DR controls (e.g., ISO 22301, SOC 2 Type II, NIST SP 800-34, orequivalent).
• Strongdocumentation skills, including developing policies, runbooks, playbooks, procedures, and recovery plans.
• Excellent stakeholder management, communication, and facilitation skills.
• Ability to work independently, take ownership, and drive initiatives from idea to implementation.
• Stronganalytical and problem-solving skills, with the ability to navigate complex environments and competing priorities.
• Experience working in technology-driven organizations is preferred.

Nice to Have

• Experience building or contributing to Disaster Recovery automation tooling.

We’re AlbertHeijn,foodretailreinventors.

AlbertHeijngoeswayback. More than 135years, to beexact.Sofor millions of people, food shopping issynonymous with the Albert Heijn brand. Wedidn’tachievethis with a complacent, ‘hey, if it works today, it’ll worktomorrow’ approach, but by continually rethinking our propositionsand staying plugged in to customer demands. More than 125,000colleagues? Check. Over 1,250 stores in the Netherlands andFlanders? Check. The leading online food retail platform? Check, webuild,runand loveit.

Together wemake eating better the easy choice. Foreveryone.

The world around us has changed, and significantly atthat. These changes have impactonthe lives of our customers, colleaguesand partners. And therefore,also on Albert Heijn. We’removingtowards a new world with new opportunities and challenges. Albert Heijn wants more people to eat fresher, healthier and more sustainable food. Eating brings us together, keeps us healthier and contributes positively to the world. Our mission is: Together we make eating better the easy choice. Foreveryone.

Albert Heijn the Netherlands is BCorp certified. This underscores our purpose, through which we aim to contribute to a healthier, more social, and sustainable society. B Corp certification is a designation that a business is meeting high standards of verified performance, accountability and transparency.

Ready to contribute to ourmission?