Disaster Recovery Specialist - Hay 16

Albert Heijn Group; Zaandam; On-site; EUR 49,000 - 81,000; Full time

Benefits offered by this job

Salary up to €81K (incl. holiday)

Flexible working hours

AH Tech Academy training

Pension plan

Travel allowance / NS card

Staff discount

Mijn Albert Heijn Premium membership

Job summary

Albert Heijn is seeking an experienced Disaster Recovery Specialist to strengthen resilience across technology, security, and operations. You will drive end-to-end initiatives, develop runbooks, and lead recovery exercises while aligning with regulatory requirements.

The role emphasizes hands-on program building, ownership, and practical improvements that impact resilience. Collaboration across teams and audits is central to success.

Qualifications

• 3+ years in Business Continuity, Disaster Recovery, Crisis Management, Operational Resilience, or related field.
• Proven track record implementing resilience programs at scale.
• Strong understanding of resilience concepts: RTO, RPO, MTD, MBCO.
• Experience designing and executing testing and exercising programs (tabletop, simulations, recovery tests).
• Hands-on experience with compliance frameworks including resilience and DR controls (ISO 22301, SOC 2 Type II, NIST SP 800-34).
• Strong documentation skills: policies, runbooks, playbooks, procedures, recovery plans.
• Excellent stakeholder management, communication, and facilitation skills.
• Ability to work independently, take ownership, and drive initiatives from idea to implementation.
• Strong analytical and problem-solving skills in complex environments.
• Experience in technology-driven organizations preferred.

Responsibilities

• Define DR strategy with stakeholders, set scope, objectives, RTO/RPO, governance.
• Author and maintain DR runbooks with failure scenarios and escalation paths.
• Lead tabletop and live failover drills; document results and drive remediation.
• Establish a continuous improvement cycle to identify gaps and track fixes.
• Conduct Business Impact Analyses to quantify risk and inform DR priorities.
• Translate compliance requirements into testable DR controls (SOC 2, ISO 27001, GDPR).
• Produce audit-ready evidence for internal/external assessors.
• Maintain stakeholder engagement with business owners on continuity requirements.

Skills

Disaster Recovery

Business Continuity

Crisis Management

Operational Resilience

Stakeholder Management

Documentation

Automation tools

Tools

Runbook automation

Chaos engineering

Job description

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Albert Heijn is a renowned supermarket chain that has been serving customers across the Netherlands for over 130 years. Founded in 1887 by Albert Heijn, the company has grown to become one of the most trusted and beloved grocery retailers in the country. With a commitment to quality, convenience, and customer satisfaction, Albert Heijn has become an integral part of daily life in the Netherlands.

Albert Heijn is accelerating in becoming a Food & Tech company. That is where AH Technology comes into the picture. With a focus on Data, Digital and Tech, we at Albert Heijn strive to deliver high-quality products where technology plays an important role.

Your new team and office

We are looking for an experienced and entrepreneurial Disaster Recovery Specialist to join our multidisciplinary Reliability team.

In this role, you will work with stakeholders across technology, security, operations, compliance, and business teams to strengthen resilience and recovery capabilities. You will drive initiatives end-to-end, develop runbooks and playbooks, lead recovery exercises and simulations, support DR‑aware system design, and continuously improve our resilience posture. You will also act as a subject matter expert during audits and regulatory assessments.

This is a hands‑on role for someone who enjoys taking ownership, building programs from the ground up, and delivering practical improvements that make a real impact.

What will you do?

DR Strategy & Runbook

• Support PO in defining the company‑wide DR strategy, including scope, objectives, RTO/RPO targets, and governance.
• Author and maintain the DR runbook covering failure scenarios, recovery procedures, communication chains, and escalation paths.
• Lead tabletop exercises and live failover drills; document results and drive remediation.
• Establish a continuous improvement cycle: identify gaps, prioritize fixes, and track resolution.

Business Continuity & Compliance

• Conduct Business Impact Analyses (BIA) across business units to quantify risk and inform DR priorities.
• Translate compliance requirements (SOC 2, ISO 27001, GDPR, etc.) into testable DR controls.
• Produce audit‑ready evidence packages (test records, recovery logs, exception reports) for internal and external assessors.
• Maintain a stakeholder engagement cadence: check‑ins with business owners to keep continuity requirements current.

Engineering & Tooling

• Collaborate with infrastructure and platform engineering on DR‑resilient architecture designs (multi‑region, active‑active/active‑passive, data replication).
• Evaluate, design, and help build internal DR tooling — runbook automation, failover orchestration, chaos engineering integrations.
• Define observability standards for DR: dashboards, alerting thresholds, and runbook‑trigger conditions.

Whatweoffer.

At Albert Heijn we aim to grow, and this is only possible if you grow along with us. As we work together to build our brand and your career, you can count on (based on 40 hours per week):

• An annual salary up to 81K including holiday allowance and a flexible bonus. Depending on yourexperience;
• A minimum of 20 days paid vacation, optionally 12.5 days extra. Do you want to take that extra time off, or would you rather convert the extra days into discounts or sell them for cash? You’re the end boss!;
• Flexible working hours;
• Access to a challenging training curriculum – AH Tech Academy;
• An excellent pension plan where we as an employer contribute 4,5 more than you as an employee;
• A travel allowance or a NS‑business card for traveling to and from Zaandam by train;
• Attractive discounts on various insurance policies;
• 10% staff discount on groceries in all Albert Heijn stores, to a maximum of €300 per year;
• A free Mijn Albert Heijn Premium membership.

The recipe for maximum impact.

• At least 3 years of continuous experience in Business Continuity, Disaster Recovery, Crisis Management, Operational Resilience, or a related field.
• Proven track record of implementing and improving resilience programs at scale.
• Strong understanding of resilience concepts, including RTO, RPO, MTD, and MBCO.
• Experience designing and executing testing and exercising programs, including tabletop exercises, simulations, and recovery tests.
• Hands‑on experience with compliance frameworks that include resilience and DR controls (e.g., ISO 22301, SOC 2 Type II, NIST SP 800‑34, or equivalent).
• Strong documentation skills, including developing policies, runbooks, playbooks, procedures, and recovery plans.
• Excellent stakeholder management, communication, and facilitation skills.
• Ability to work independently, take ownership, and drive initiatives from idea to implementation.
• Strong analytical and problem‑solving skills, with the ability to navigate complex environments and competing priorities.
• Experience working in technology‑driven organizations is preferred.

Nice to Have

• Experience building or contributing to Disaster Recovery automation tooling.

We’reAlbert Heijn,foodretail reinventors.

AlbertHeijngoes wayback. More than 135years, to be exact. Sofor millions of people, food shopping is synonymous with the Albert Heijn brand. Wedidn’tachieve this with a complacent, ‘hey, if it works today, it’ll work tomorrow’ approach, but by continually rethinking our propositions and staying plugged in to customer demands. More than 125,000 colleagues? Check. Over 1,250 stores in the Netherlands and Flanders? Check. The leading online food retail platform? Check, we build,runand love it.

Together we make eating better the easy choice. For everyone.

The world around us has changed, and significantly atthat. These changes haveimpacton the lives of our customers,colleaguesand partners. And therefore,also onAlbert Heijn.We’removing towards a new world with new opportunities and challenges. Albert Heijn wants more people to eat fresher,healthierand more sustainable food. Eating brings us together, keeps ushealthierand contributes positively to the world. Our mission is: Together we make eating better the easy choice. For everyone.

Albert Heijn the Netherlands is B Corp certified. This underscores our purpose, through which we aim to contribute to a healthier, more social, and sustainable society. B Corp certification is a designation that a businessis meetinghigh standardsof verified performance,accountabilityand transparency.

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