Director Project Management Office

First Impression Interactive, Inc; Tilburg; Remote; EUR 120,000 - 180,000; Full time

Benefits offered by this job

Vacation days (25)

Lease car

Pension scheme

Personal development

Onboarding program

Flexible working hours

Wellness initiatives

Independence and participation

Unique projects

iPhone and laptop

Job summary

First Impression Interactive, Inc. seeks a Director of the Project Management Office to lead a team of over 20 project managers and three leads across international retail rollouts, technical implementations, and creative experience projects.

You will drive two core themes—people development and process excellence—while shaping the PMO to deliver high-quality results on time and within budget.

Qualifications

• Experience leading large project teams in a project-driven environment.
• Proven ability to streamline processes and improve project delivery.
• Coaching leader who guides people while maintaining entrepreneurship.
• Fluent in Dutch and English.

Responsibilities

• You provide inspiring and clear leadership to more than 20 project managers and three team leads, and ensure a strong, professional team structure.
• You coach, develop, and challenge people to grow both professionally and personally.
• You will further streamline the core processes and structure within Project Management and continuously identify opportunities for improvement.
• You ensure clear processes, responsibilities, and standards, without hindering entrepreneurship and personal initiative.
• You will monitor the quality, predictability, turnaround time, and financial results of our projects.
• You translate strategic organizational objectives into concrete improvements within the organization.
• You will ensure optimal collaboration between project management, planning, and execution, and help build an increasingly strong project delivery organization.
• You’ll work closely with Sales, Solution Design & Integration, and Supply Chain to ensure projects are completed on schedule.
• You will take operational excellence to the next level and actively steer the organization toward further international growth.

Skills

Leadership

Project management

Change management

Process improvement

Job description

Project management is in your DNA. So is helping people grow. You bring structure, identify areas where processes can be improved, and draw energy from an organization that’s constantly evolving. You know how to guide a large team through change and how to ensure that plans are ultimately carried out. Do you also have experience within a technical and/or retail project-driven organization? Then this could very well be your next AVenture®.

First Impression designs, develops, and implements audiovisual concepts and solutions. We transform physical spaces by combining digital signage and audiovisual technology with (interactive) content. In this way, we connect people, moments, and brands. We partner with leading brands such as Basic-Fit, Rituals, Pandora, KPN, Jumbo, and LEGO. With a team of over 220 experience experts, our AVenturers ® we put everything into experience. It’s all about experience.

What truly makes First Impression unique is its culture. We have an open and flat organizational structure, filled with passionate professionals. We believe in giving employees a high degree of autonomy and encourage personal development.

We are proud of where we are today, but we also have a clear vision for the future that includes significant international ambitions.

Your AVenture® as Director of the Project Management Office

A great customer experience starts with effective execution. Our Project Management Office plays a crucial role in this.

As Director of the PMO, you’ll lead a team of more than 20 project managers and three leads. Together, they’re responsible for delivering a wide range of projects: from international retail rollouts and technical implementations to creative experience projects. You’ll ensure that this team not only runs smoothly but also continues to grow and develop.

In this regard, your focus is on two key themes: people and professional development.

You’ll continue to build a solid foundation in Project Management. You’ll take a critical look at our processes, working methods, and responsibilities to identify areas where we can improve, streamline, and professionalize our operations. At the same time, you’ll ensure that the team grows and develops to the next level, both individually and as a whole.

After completing the Project Management onboarding, your responsibilities will expand to cover the entire project management chain, from planning to execution. The challenge? Ensuring that these disciplines work together effectively and that we deliver projects efficiently, on time and within budget, while maintaining high quality.

You will work closely with the Director of Sales and the Director of Solution Design & Integration to ensure that we provide our customers with the best possible experience throughout our collaboration. You will report directly to senior management.

What will you do?

• You provide inspiring and clear leadership to more than 20 project managers and three team leads, and ensure a strong, professional team structure.
• You coach, develop, and challenge people to grow both professionally and personally.
• You will further streamline the core processes and structure within Project Management and continuously identify opportunities for improvement.
• You ensure clear processes, responsibilities, and standards, without hindering entrepreneurship and personal initiative.
• You will monitor the quality, predictability, turnaround time, and financial results of our projects.
• You translate strategic organizational objectives into concrete improvements within the organization.
• You will ensure optimal collaboration between project management, planning, and execution, and help build an increasingly strong project delivery organization.
• You’ll work closely with Sales, Solution Design & Integration, and Supply Chain to ensure projects are completed on schedule.
• You will take operational excellence to the next level and actively steer the organization toward further international growth.

It’s all about (your) experience

What you bring to the table:

• You have extensive experience managing and developing larger teams in a project-driven environment.
• You have proven experience in project management as well as in improving and streamlining project processes.
• You are a coaching leader who knows how to bring people along, but also provides clear direction and doesn’t shy away from difficult decisions.
• You have a strong grasp of structure and processes, but you understand that standardization should never come at the expense of entrepreneurship and flexibility.
• You have strong analytical and strategic skills, but you also enjoy being deeply involved in day-to-day operations.
• Experience in AV, electrical engineering, installation, retail (construction), or a similar technical field is a major advantage.
• You speak and write Dutch and English fluently.

What we have to offer you

You will receive an excellent salary, fully aligned with your skills and added value. Our compensation model is based on this. Would you like an estimate in advance? Feel free to call us.

In addition to an attractive salary, we offer you the following benefits:

• Vacation Days: enjoy 25 vacation days (for a 40-hour work week) with the option to purchase an additional 5 days each year.
• Lease car: a nice lease car that you can also drive privately.
• Beneficial pension scheme: we contribute 50% of your pension premium, allowing you to enjoy your future carefree.
• Personal development: Through our First Academy, you will have the opportunity to shape your own growth path.
• High-quality onboarding program: a comprehensive and structured onboarding program that gets you off to a flying start and helps you feel at home quickly.
• Flexible working hours: for a healthy work-life balance.
• Focus on your vitality: twice a year we organize a First Fit Week to support and encourage your well-being.
• Independence and participation: work in a position with plenty of room for your ideas and suggestions for improvement.
• Unique projects: work on extraordinary experiences for major clients and well-known brands in a close-knit team.
• iPhone and laptop: So you can do your work comfortably.

Working at First Impression is not only a lot of fun, you get a lot in return. Our employees are truly central to us. We have not been named Best Managed Company two years in a row for nothing, with a special award for our corporate culture.

And these conditions make First Impression truly unique:

In-house chef

Unlimited budget to rent AV equipment from us so you can have a party at home just like you do the office.

Diversity leave and unpaid leave

You may prefer to take time off on a holiday you celebrate with family and friends for religious reasons rather than a national holiday. Or do you need more vacation days because of a bucket list item? You can!

Charity Day

Would you like to dedicate yourself to a good cause? We think that’s super cool! And we would like to help you make it happen. We will give you time (maximum 1 working day per year) to dedicate to a charity of your choice.

Impressive fit

Would you like to participate in a sports event with a group of AVenturers? Then we are happy to sponsor you with event participation and a cool First Impression sports shirt.

In-house chef

Every day our in-house chef provides a delicious lunch that you can enjoy for a small fee.

Unlimited budget to rent AV equipment from us so you can have a party at home just like you do the office.

Diversity leave and unpaid leave

You may prefer to take time off on a holiday you celebrate with family and friends for religious reasons rather than a national holiday. Or do you need more vacation days because of a bucket list item? You can!

Charity Day

Would you like to dedicate yourself to a good cause? We think that’s super cool! And we would like to help you make it happen. We will give you time (maximum 1 working day per year) to dedicate to a charity of your choice.

Impressive fit

Would you like to participate in a sports event with a group of AVenturers? Then we are happy to sponsor you with event participation and a cool First Impression sports shirt.

In-house chef

Every day our in-house chef provides a delicious lunch that you can enjoy for a small fee.

Unlimited budget to rent AV equipment from us so you can have a party at home just like you do the office.

Let the
AVENTURE®
begin

29

years of experience

50 +

countries

230 +