Digital Sales Engineer

City of Shakopee, MN; Rijswijk; On-site; EUR 60,000 - 80,000; Full time

Job summary

Emerson is seeking a customer-focused professional to drive digital adoption and manage strategic accounts. You will work with customers to increase digital self-service, align offerings with industry needs, and collaborate with experts to deliver accurate quotes and timely support.

You will leverage LinkedIn and CRM to identify new opportunities, maintain quarterly action plans, and communicate effectively in both Dutch and English across a global setting.

Qualifications

• Experience selling technologies to customers in relevant industries or similar sectors.
• Ability to engage with customers via digital platforms and drive e-commerce plans.
• Excellent communication and presentation skills in Dutch and English.

Responsibilities

• Encourage customers to transition toward digital integration and self-service, acting as the human point of contact behind the digital relationship.
• Provide pre- and post-sales support, drive account strategy, and align Emerson offerings to customer needs in collaboration with experts.
• Collaborate with the assigned Technical Support to ensure quotes are accurate and timely.
• Proactively work to move accounts to digital self-service platforms and articulate implementation plans.
• Engage with customers through digital tools and platforms to assist in product selection, access to expertise, and order placement.
• Understand Emerson’s selling propositions and contextualize them to customer industry needs to maximize business.
• Acquire new accounts using external tools like LinkedIn; monitor digital tools and CRM for leads and opportunities.
• Discuss and align with sales management on monthly action plans and account strategies.

Skills

Change management

Communication

Relationship building

Influence

Adaptability

Strategic thinking

Customer focus

Education

Degree education

Tools

LinkedIn

CRM

Microsoft Teams

Job description

Job Description

In This Role, Your Responsibilities Will Be:

Work with customers to actively encourage their transition towards digital integration, self‑servicing, and digital interactions in cooperation with the local e‑commerce managers and other relevant stakeholders, and act as the human point of contact behind the digital relationship.

Provide pre‑ and post‑sales support, drive the account strategy, build relationships with the customer counterparts, track and understand customer needs and, align Emerson’s offerings to address them, in collaboration with subject matter experts and Industry Leaders.

Need to ensure close collaboration with your assigned Technical Support person, who creates all your quotes, ensuring they have the information they need to be effective and provide you with accurate quotes in expected timeframes.

Proactively work with customers to increase digital self‑service purchasing. Specially, to actively move all accounts that may place unsolicited orders or common RFQs into a digital self‑service platform. Be fluent in the benefits of digital enablement and articulate a clear action plan for implementation.

When necessary, engage with customers through digital tools, e‑commerce platforms and other digital means (including Teams and phones) to assist customers in product selection, application support, access to expertise and placement of orders.

Understand in full Emerson’s unique selling propositions and actively contextualize them to the customer industry needs to maximize business.

You will be required to acquire new accounts and it will be critical to use external tools like LinkedIn to contact new customers, monitor digital tools and CRM for leads and new opportunities. Proactively act on these to convert potential business in the assigned segments.

Discuss and agree with sales management monthly action plans and maintain account plans with short, medium‑ and long‑term sales strategies.

Who You Are:

You have a solid understanding of how people process change, how to build an effective approach, and are experienced with and knowledgeable of change management principles, methodologies and tools. You are an exceptional communicator, both written and verbal, and have effective listening skills. Great at establishing and maintaining strong relationships, with the ability to influence others and move toward a common vision or goals. Ability to influence others and move toward a common vision or goal. Flexible and adaptable; able to work in ambiguous situations. Experienced in planning and implementing communication initiatives for senior leaders in a global environment.

For This Role, You Will Need:

• Degree education (it is not critical to be an Engineer for this role – non Engineers should apply);
• Demonstrated experience selling technologies to customers in the relevant industry;
• Experience in engaging with customers through digital platforms and driving e‑commerce plans;
• Interest in new technology and open mind for innovation;
• People person, high interpersonal skills, relationship builder, networker;
• Comfortable with change and able to succeed in contexts of uncertainty;
• Business acumen and understanding of commercial contracts;
• Excellent communication and presentation skill both in Dutch and English.

Preferred Qualifications That Set You Apart:

• Productive and open minded; problem solving skills.
• People person, high interpersonal skills, relationship builder, networker.
• Comfortable with change and able to succeed in contexts of uncertainty.
• Ability to handle conflict and deal with complexity.

Our Culture & Commitment to You:

At Emerson, we are committed to fostering a culture where every employee is valued and respected for their unique experiences and perspectives. We believe a diverse and inclusive work environment contributes to the rich exchange of ideas and diversity of thoughts, that inspire innovation and brings the best solutions to our customers. We’re emphasizing a culture of togetherness – one that builds community, prioritizes collaboration and continuous improvement.

We understand the importance of work‑life balance and are dedicated to supporting our employees' personal and professional needs. From competitive benefits plans and comprehensive medical care to equitable opportunities for growth and development we strive to create a workplace that is supportive and rewarding. Our work schedule aims at creating new levels of growth, build a stronger community and provide greater professional development for our employees.