DEPARTMENT MANAGER

Inditex; Maastricht; On-site; EUR 40,000 - 50,000; Full time

Benefits offered by this job

Competitive salary

Equal pay for all

Internal growth opportunities

Learning platform access

25% employee discount

Travel allowance

5 weeks of holiday

Pension plan

Exclusive discounts through Benefits @ Work

Language courses

Festive voucher

Inclusive culture

Job summary

Inditex is seeking a Department Manager for their Pull&Bear store in Maastricht, Netherlands. This role involves overseeing the department's performance, leading a team, and ensuring an exceptional customer experience. You will drive results through effective performance monitoring and team development, fostering an inclusive environment. The position offers a competitive salary and excellent benefits, including a 25% employee discount and pension contributions.

Qualifications

• Strong ability to lead and develop a diverse team.
• Experience in retail management and performance management.
• Comfortable organizing and prioritizing in a fast-paced environment.

Responsibilities

• Own and manage the department to ensure excellent customer experiences.
• Monitor performance through KPIs and take action for improvements.
• Create schedules based on business needs and support recruitment.

Skills

Leadership

Team Development

Customer Interaction

Performance Management

Adaptability

Job description

Department Manager

A store’s success is built one team at a time. As a Department Manager, you take ownership of your area of the store, bringing together product, people, and performance to create a strong and consistent customer experience. Working closely with the Store Manager and Assistant Store Manager, you ensure your department runs efficiently while contributing to the overall success of the store. You combine a commercial mindset with a hands‑on approach. You follow performance through KPIs and commercial tools, identifying opportunities and taking action to improve results within your department. From product placement and replenishment to managing deliveries and preparing for sales activity, you ensure your area is always aligned with brand standards and ready for customers. Leading your team is a key part of your role. You organise schedules based on business needs, support recruitment by identifying opportunities, and develop your team through daily guidance, feedback, and clear expectations. You create a positive and inclusive environment where collaboration, respect, and accountability are part of everyday work. On the shop floor, you ensure strong execution, maintaining visual standards, supporting smooth operations, and handling customer interactions with confidence. You take responsibility for following company procedures, including Health & Safety, while actively contributing to a culture that promotes Diversity & Inclusion and supports the company’s sustainability commitments.

What you bring: This role suits someone who takes ownership of their area and is motivated by delivering results. You’re comfortable working with both people and performance, with the ability to organise, prioritise, and adapt in a fast‑paced environment. You lead by example, support your team’s development, and contribute to improving both the customer experience and the store’s overall performance. Applicants must have full authorisation to work in the EU without requiring sponsorship. We are unable to provide visa or work permit sponsorship for this position.

Details

• Brand: Pull&Bear
• Location: MAASTRICHT, NETHERLANDS

Benefits

• Competitive salary that ranks among the highest in the retail sector in the Netherlands.
• Equal pay for all, regardless of age.
• Opportunities for internal growth and promotion through the internal job portal INTALENT.
• Learning platform TRA!N with a diverse range of courses tailored to your professional needs.
• Employee discount of 25% at all Pull&Bear stores and brands in the Netherlands.
• Travel allowance reimbursement for public transport up to €12.60 per day if living more than 5 km from the store.
• 5 weeks of holiday per year, with additional holidays for long‑time employees.
• Pension plan with employer contributions.
• Exclusive discounts from top brands via the Benefits @ Work platform.
• Language courses in English and Spanish.
• Festive voucher for the Christmas period.
• Inclusive culture promoting diversity and equal opportunities for all employees.