Delivery Station Team leader

JD.com Inc.; Waddinxveen; On-site; EUR 48,000 - 64,000; Full time

Job summary

JINGDONG Logistics seeks an experienced Operations Lead to manage the daily flow at the large-item distribution center in the Netherlands. You will oversee receipt, dispatch, sorting, loading/unloading, and outbound processing, while coordinating staff scheduling and on-site tasks to ensure timely deliveries.

You will monitor safety and 5S, analyze KPIs, optimize workflows, and collaborate with drivers and carriers to resolve issues and uphold high service standards in a fast-paced environment.

Qualifications

• Experience in large-item or general logistics operations.
• Knowledge of safety standards and 5S practices.
• Ability to coordinate multiple teams in a fast-paced environment.

Responsibilities

• Oversee daily operations of the large-item distribution center (receiving, dispatch, sorting, loading/unloading, outbound processing).
• Manage staff scheduling, task allocation, and on-site operations to ensure timely deliveries.
• Coordinate with drivers and carriers, track progress, and resolve delivery issues and exceptions.

Skills

Operations management

Staff scheduling

KPI monitoring

Job description

Who We AreAt JINGDONG Logistics (JD Logistics), part of JD.com, we are a leading technology-driven supply chain and logistics solutions provider under JD.com. Built on deep expertise in automation, smart fulfilment, and data intelligence, we operate end-to-end logistics services that empower businesses and enhance customer experience. Our integrated networks span warehouse management, line-haul transportation, last-mile delivery, bulky items logistics, cold chain, and cross-border operations, ensuring speed, reliability, and precision at every stage.Our Global ReachJINGDONG Logistics has developed one of the most extensive logistics infrastructures in the world, managing more than 3,600 warehouses with over 34 million square meters of space. Our Global Smart Supply Chain Network combines highly automated warehousing with robust international transportation solutions, enabling seamless cross-border movement. Today, we operate 130+ bonded, direct mail, and overseas warehouses across 23 countries and regions, supported by our global brands, JoyLogistics and JoyExpress, as we continue scaling JD.com’s international logistics footprint.Learn more about who we are and what we do: https://www.jingdonglogistics.com/What We OfferJoining JD Logistics means helping shape the future of global supply chain and logistics. You’ll work with smart warehousing, autonomous delivery, and innovative technology that keeps goods moving worldwide. With a competitive salary, great locations, and a supportive, people-first culture, you’ll have the space to take on meaningful challenges, grow your skills, and make a real impact in a fast-evolving industry.About The TeamYou’ll be joining the JINGDONG Logistics team, which values collaboration, ownership, and a commitment to delivering high-quality results in a fast-paced, dynamic environment.Responsible for the daily operational management of the large-item distribution center, overseeing the receipt, dispatch, sorting, loading/unloading, outbound processing, and handover of goods.Manage staff scheduling, task allocation, and on-site operations; monitor employee work efficiency and operational quality.Coordinate with delivery drivers and carriers, track delivery progress, and ensure that delivery tasks are completed on time.Handle exceptions—such as damaged goods, delivery delays, or customer complaints—to maintain high-quality delivery service.Oversee site safety, equipment usage, and 5S management to ensure compliance with operational standards.Monitor operational KPIs, optimize workflows, enhance labor productivity and delivery efficiency, and assist the station manager with day-to-day operational management.At JINGDONG Logistics, we’re committed to building a diverse and inclusive workplace where everyone can thrive. We’re proud to be an equal opportunity employer and make all employment decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, age, veteran status, or any other protected characteristic.Ready to apply?Take the next step in your career, apply now and explore the opportunities we have to offer.