Dansk kundeservicekampioen i Lissabon

Will Werk; Utrecht; On-site; EUR 13,000 - 28,000; Full time

Benefits offered by this job

Reiskostenvergoeding

Job summary

Will Werk zoekt een klantenservice-expert die via e-mail, sociale media en telefoon klantvragen afhandelt. Je krijgt coaching en training zodat je queries vakkundig oplost en klanttevredenheid verhoogt.

Je zult in het Deens communiceren met klanten en in het Engels samenwerken met internationale collega’s. De advertentie suggereert een reis/werkverblijf in Portugal met ondersteuning bij benodigde regelingen.

Qualifications

• Ervaring in klantenservice is een pré.
• Vloeiende beheersing van Engels en basiskennis Noors/Deens is nuttig (tekst uit advertentie).
• Goede communicatieve vaardigheden en oplossingsgericht denken.

Responsibilities

• Reageer op klantvragen via e-mail, sociale media en telefoon.
• Leid en ondersteun klanten tijdens het gehele contacttraject.
• Werk mee aan training en coaching van collega’s.

Skills

Customer service

Danish language

English language

Communication

Problem solving

Job description

Over de functie

As a customer service expert, you're the hero who swoops in to save the day with your friendly vibes, whether it's via email, social media, or the good old telephone. You'll be getting top-notch coaching and training that'll transform you into a customer query-solving ninja, guaranteeing those happy customer moments. And guess what? While you'll be charming customers in Danish, you'll be mingling with your international colleagues in the universal language of English. Get ready to sprinkle some magic into customer interactions! Get ready to soak up the sun and savour the sights in Portugal! Once you've secured your flight ticket (which, by the way, will be refunded!), your new colleagues will be eagerly awaiting your arrival at Lisbon airport. They'll whisk you away to your new cosy place, where you'll be greeted with open arms. Not only will they help you navigate the ins and outs of city life, but they'll also lend a hand with all that pesky paperwork – think health insurance, taxes, and banking woes. Plus, you'll have the chance to brush up on your Portuguese with a complimentary language course! So, get ready to start this exciting adventure and soon enough, you'll be chatting away like a local pro! Obrigado, Portugal.

Enjoy the laid-back lifestyle in Portugal Lisbon, the sunshine capital of Europe, is where the fun never stops! People of all ages gather on the boulevard, sipping drinks, catching rays, and swaying to live music. And if you're into surfing or fancy trying your hand at kitesurfing, you're in for a treat with free lessons on offer. But Lisbon isn't just about soaking up the sun; it's also a vibrant hub of art and culture. From quirky cafes to bustling markets, the city is bursting with creativity. And the best part? You don't have to break the bank to enjoy a good meal or a glass of wine here, unlike in some other places (*cough* Denmark). So, what are you waiting for? Portugal is calling, and it's time to answer the call of adventure!

"From the moment I saw Lisbon featured in a travel program, it has been at the top of my bucket list. This is because it's a hotspot for foodies with trendy bars, culinary food trucks or authentic seafood restaurants on every street corner. I can already picture myself sitting on the magnificent Praça do Comércio while sinking my teeth into Portugal's most famous pastry, the pastel de nata. I'm also totally up for visiting one of the typical fado houses to immerse myself in the local culture with traditional food and Portuguese fado music. That's the magic of travel for me; being open to new experiences, cultures and, of course, good food! "

Let op: bij deze vacature heeft de werkgever geen salaris opgegeven. Het genoemde bedrag is een indicatie van Will Werk zelf, gebaseerd op wat vergelijkbare functies in het buitenland betalen: doorgaans tussen € 1.200 en € 2.500 bruto per maand. De CBS-cijfers gaan alleen over Nederlandse lonen en gelden hier dus niet. Het is geen aanbod van de werkgever. Vraag er gerust naar in je gesprek met Will.