Customer Support and Sales Intern

Hospitaliti; Weert; On-site; EUR 7,300 - 11,000; Full time

Benefits offered by this job

International environment

Hotel discounts

Restaurant & gym access

Job summary

The Social Hub in Weert is recruiting through Hosco for an internship in Sales & Commercial Performance. You will turn enquiries into bookings, upsell opportunities, and support guest interactions across channels while learning how pricing, reservations and hotel operations influence revenue.

You will join an international team at our European locations, gaining practical experience and contributing to commercial targets.

Qualifications

• Experience in hospitality preferred.
• Monthly internship compensation is offered.
• Eligible to work in the Netherlands.

Responsibilities

• Turn enquiries into bookings by recommending rooms, rates and experiences.
• Upsell and cross-sell to increase revenue and meet team targets.
• Assist guests via email, phone, live chat, WhatsApp and other channels.
• Learn how sales, reservations, pricing and hotel operations work together.

Job description

The Social Hub is hiring through Hosco in Weert.Your purpose Looking to gain ha on experience in sales, hospitality, and business while working with people from all over the world? This could be the perfect place to start! At The Social Hub, our Service Hub supports 21 locations across Europe and counting. We do much more than answer questions. We help fill our rooms, turn enquiries into bookings, spot upselling opportunities, and contribute directly to our commercial targets. Every conversation is a chance to create a great guest experience while driving revenue. You will join our lively, international team at our headquarters, working alongside colleagues and fellow interns from all corners of the world. We are open-minded, full of ideas, and serious about achieving our goals, but we also believe work should be fun. Bring your personality, ask questions, share your ideas, and learn as you go.

What you will be doing

Sales & Commercial Performance

Turn enquiries into bookings by recommending the right rooms, rates, and experiences. Spot upselling and cross‑selling opportunities to increase revenue and make every booking count. Help guests find the best option for their needs while balancing availability, pricing, and commercial goals. Work towards team targets for revenue, conversion rates, and customer satisfaction. Learn how to turn interest into action and contribute to the success of our locations across Europe.

Guest Experience

Help guests through email, phone, live chat, WhatsApp, and other channels. Answer questions, overcome doubts, find solutions, and turn complaints into positive experiences. Get to know our locations and work with local teams across Europe to help guests make the most of their stay. Make every interaction count, creating happy guests and great business results.

Learn How the business works

Get hands‑on experience with systems such as Mews, Salesforce, and Neople. Discover how sales, reservations, pricing, room availability, and hotel operations work together. Understand how commercial decisions influence revenue, conversion, and guest satisfaction. Share ideas, improve processes, and take ownership of your work as you gain confidence. Learn from experienced colleagues who are happy to share their knowledge and help you grow.

Be Part of the Team

Work with international colleagues and fellow interns from different countries, cultures, and backgrounds. Bring your personality, speak up, ask questions, and share your ideas. Support each other during busy moments and celebrate successes together. Contribute to an open, inclusive environment where everyone can feel at home. You will have guidance and support, but also the freedom to try things, learn from experience, and develop your own way of working.

What you will learn

• Sales: Recognise opportunities, make the right offer, upsell, and convert enquiries into bookings.
• Business: Understand revenue targets, conversion rates, pricing, and customer satisfaction.
• Communication: Build confidence when dealing with guests, colleagues, and teams across Europe.
• Problem-solving: Think on your feet, handle challenges, and find practical solutions.
• Professional skills: Work with business systems, take responsibility, collaborate across cultures, and learn what it takes to achieve shared goals.

You bring…

• A positive attitude, an open mind, and an interest in people.
• A commercial mindset and a genuine interest in sales, hospitality, and business.
• The motivation to work towards goals, spot opportunities, and celebrate results.
• Good communication skills and the confidence to ask questions.
• A willingness to learn, take responsibility, and share ideas.
• A team spirit and an appreciation for different cultures and perspectives.
• Good English skills. Other languages are always a bonus!
• Curiosity, initiative, and a willingness to give things a go will take you a long way.

Eligible to work in The Netherlands

Eligible to work in The Netherlands.

What we offer

A great vibe

An energetic workplace with positive people, plenty of ideas, and colleagues who make work fun.

Learning on the job

Coaching, guidance, and the opportunity to build real sales and commercial skills.

Monthly internship compensation

Because your contribution matters.

Please note that travel costs are not reimbursed.

An international environment

Work and learn alongside colleagues from all corners of the world at an innovative hospitality company that likes to do things differently.

Purpose beyond profit

We are a Certified B Corp® company, balancing business success with positive impact through initiatives and partnerships such as Movement on the Ground and the TSH Talent Foundation.

Great facilities and perks

• Enjoy our TSH facilities, including our restaurant and gym
• Discounts on hotel stays, food, and drinks

Room to grow

Take initiative, try new things, and discover what you are good at in a supportive team.

Here, everyone belongs, and we welcome people no matter theirnationality, gender, age, sexual orientation, religionorculture. Your authenticitykeeps ourteam diverse. Come as you are.

Experience in the hospitality industry is preferred.

Please see the full vacancy for the benefits offered by The Social Hub.