Customer Success Intern

Aquablu; Amsterdam; On-site; EUR 4,700 - 6,400; Part time

Benefits offered by this job

Internship allowance

Free healthy lunch

Own projects with senior team

Coaching from Head of CS & Experience

Sustainability mission

Work from our office in Houthavens

Job summary

Aquablu in Amsterdam is offering a graduation internship in Customer Success. You’ll work with HubSpot, our Aura platform and field systems to turn data into actionable insights.

From day one you contribute to health scoring, dashboards, and proactive alerts while learning from a senior team and owning small projects. The role requires a final-year student in a relevant field, data fluency, and English; Dutch/German/Spanish are a plus.

Qualifications

• Final-year student seeking a graduation internship in a relevant analytics/CS domain.
• Comfortable working with data: SQL, Excel/Sheets, and Python or a BI tool.
• Able to explain findings to non-technical colleagues and take ownership.
• Fluent English; Dutch, German, French, or Spanish is a strong plus.

Responsibilities

• Data structure & hygiene: make HubSpot the single source for accounts, renewals and expansion.
• Customer health & churn signals: build health scoring and dashboards for early risk signals.
• Upsell signals: research usage patterns predicting expansion; basis for your thesis.
• Support metrics: redesign resolution time and ticket quality measurements.
• Automation: set up proactive alerts from machine data to reach customers earlier.

Skills

SQL

Excel/Sheets

Python

BI tools

HubSpot CRM

Fluent English

Dutch/German/Spanish (plus)

Education

Final-year HBO/WO student in Business Analytics / Information Management / Business IT / Econometrics / Information Science

Tools

HubSpot

Aura platform

Job description

Who are we?

Aquablu makes smart hydration systems. Our REFILL+ dispensers provide filtered, mineralised and flavoured water to offices, gyms and hotels, cutting single-use plastic. Every system is connected, so we know how our customers use it. The next step is using that data to serve them better.

Who are we?

Aquablu makes smart hydration systems. Our REFILL+ dispensers provide filtered, mineralised and flavoured water to offices, gyms and hotels, cutting single‑use plastic. Every system is connected, so we know how our customers use it. The next step is using that data to serve them better.

Our team in Amsterdam is looking for a Customer Success Intern to join the team.

The Internship: Starts in Feburary 2027, duration is 6 months, on‑site in Amsterdam, 32-40 hours weekly.

About the role

Our Customer Success & Experience team works with data from HubSpot, our AURA platform, and the systems we have running in the field. In this internship, you’ll get hands‑on with all of it. You’ll join customer conversations, see how the team makes decisions, and find out what data looks like when real customers depend on it.

Your supervisor is there to guide you, but the thinking is yours. Your ideas get heard in team discussions, and from your first week, you’re part of the team.

What you’ll work on

• Data structure & hygiene: help make HubSpot our single, reliable source for accounts, renewals and expansion, so separate spreadsheets can go.
• Customer health & churn signals: build health scoring and a dashboard that flags at‑risk accounts months in advance.
• Upsell signals: research which usage patterns predict expansion or upsell. This is a strong basis for your thesis.
• Support metrics: redesign how we measure resolution time and ticket quality, and find the root causes of long‑running or low‑scoring tickets.
• Automation: set up proactive alerts based on machine data (for example, a system that goes offline or stops being used) so we reach customers before they reach us.

About you

• A final-year HBO or WO student in Business Analytics, Information Management, Business IT, Econometrics, Information Science, or similar, looking for a graduation internship
• Comfortable with data: SQL, Excel/Sheets, and ideally Python or a BI tool. CRM experience (HubSpot) is a plus but not required.
• You like messy data and turning it into something people actually use
• You can explain what you find to non‑technical colleagues and take ownership without waiting to be told
• Fluent English;
• Dutch, German, French, or Spanish is a strong plus

Why Aquablu

• An internship allowance of 500Euro per month
• Free healthy lunch at our office
• Your own projects, with a senior team that uses what you build
• Coaching from the Head of Customer Success & Experience and close collaboration with CS, Support, Product and Sales
• A fast‑growing scale‑up with a clear sustainability mission
• Work from our office in Houthavens