Customer Service Representative

Van Caem Klerks Group; Heinenoord; On-site; EUR 28,000 - 36,000; Full time

Benefits offered by this job

Competitive salary above market

Travel allowance

Free fresh fruit and lunch

Permanent contract

Job summary

Van Caem Klerks Group is seeking a Customer Service Representative to connect traders with our warehouse and ensure smooth order processing. You will handle customer communications, documentation, and planning within a dynamic, daylight schedule from Monday to Friday.

The role offers growth in logistics knowledge, with opportunities to contribute to transport planning, documentation, and teamwork across the office and warehouse in Heinenoord.

Qualifications

• Experience in logistics or trading environments is a plus.
• Fluent in Dutch and English; good communication skills.
• Ability to plan and monitor shipments and transport.
• Flexible for part-time or full-time roles as stated.

Responsibilities

• Serve as the essential link between traders and warehouse operations.
• Communicate with customers and process orders accurately.
• Assist in documentation for incoming and outgoing shipments.

Skills

Dutch language

English language

Communication skills

Teamwork

Job description

Are you tired of ordinary jobs and looking for a career that exceeds your expectations? Imagine working every day with exceptional products, surrounded by an energetic team, and celebrating successes with fun drinks and company events. Start your ideal career and discover why working with us is not just different, but truly exciting.

What will brighten your days as a Customer Service Representative? You are the essential link between our traders and the warehouse. You will be involved in a variety of engaging tasks, including customer communication, order processing, and planning.The best part? Fixed daytime working hours from Monday to Friday, meaning no irregular shifts and your weekends are always free to relax.

You will be responsible for ensuring the correct documentation for incoming and outgoing shipments. In addition, you will play a key role in transport planning and monitoring. This is a dynamic and structured position where your contribution is vital to the smooth operation of our business.

Flexibility: Whether you are available part-time or full-time, we welcome your commitment.

Logistics Knowledge: Experience and/or interest in containers, warehouse operations, and transport planning.

Go-Getter Mentality: You are enthusiastic, proactive, accurate, and enjoy getting things done.

Big-Picture Thinker: You can switch quickly between tasks, maintain an overview, and identify the best next steps.

Communication Skills: You communicate effectively in both Dutch and English.

All-Star Team Player: You work well within a team while also being capable of working independently.

Discover Our Story

We are an international trading company specializing in spirits and perfumes, with our own warehouse located in Heinenoord, the Netherlands. Our office and warehouse together cover more than 10,000 m² and are home to a young, enthusiastic, and ambitious team. Our continued growth creates plenty of opportunities and exciting challenges. We look forward to welcoming your talent to our team!

What Makes Working With Us Special?

• An inspiring work environment with a friendly atmosphere, where equality and teamwork are highly valued.
• A competitive salary above market standards, along with a generous travel allowance, because we appreciate your dedication and understand that your time is valuable.
• Free fresh fruit and lunch at work to keep you energized and motivated throughout the day.
• The prospect of a permanent contract, because we invest in your future within our growing company.