Customer Service Logistics

Michael Page

's-Hertogenbosch

Hybrid

EUR 32,000 - 40,000

Part time

36 hours ago
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Benefits offered by this job

Salary range €31,500–€40,000 per year
25 holidays
ATV days 12
Year-end bonus 2.69%
Permanent contract
32-hour contract
Work from home
Friday drinks

Job summary

Michael Page in Den Bosch is seeking a Customer Service Logistics Employee to monitor and process inbound/outbound shipments, create shipping documents and invoices, and coordinate orders from placement to delivery.

You will communicate with clients across EMEA by phone or email, resolve delivery issues, and collaborate with warehouse, sales, finance and IT to optimise operations. This role offers a 32-hour hybrid schedule with a permanent contract and the possibility to work from home.

Qualifications

  • Some experience or interest in logistics and customer service within the retail industry.
  • Strong organisational and problem-solving skills.
  • Fluency in English, both written and spoken.
  • Attention to detail and ability to manage multiple tasks effectively.

Responsibilities

  • Monitoring and processing inbound and outbound and creating shipping documents and invoices.
  • Manage and coordinate customer orders from placement to delivery.
  • Ensure timely communication with clients and internal departments within EMEA via phone or e-mail.
  • Resolve logistical and delivery-related issues efficiently.
  • Maintain accurate records of orders and shipments and keep in mind the different regulations for each company.
  • Collaborate with the warehouse team, sales, finance and IT to optimise operations.

Skills

Customer service
Logistics coordination
Fluent English

Job description

As a Customer Service Logistics Employee You
  • Monitoring and processing inbound and outbound and creating shipping documents and invoices.
  • Manage and coordinate customer orders from placement to delivery.
  • Ensure timely communication with clients and internal departments within EMEA via phone or e-mail.
  • Resolve logistical and delivery-related issues efficiently.
  • Maintain accurate records of orders and shipments and keep in mind the different regulations for each company.
  • Collaborate with the warehouse team, sales, finance and IT to optimise operations.

Work as customer service logistics coworker at our tech company!32 hours and hybrid working from home!

A Successful Customer Service Logistics Professional Should Have
  • Some experience or interest in logistics and customer service within the retail industry.
  • Strong organisational and problem-solving skills.
  • Fluency in English, both written and spoken.
  • Attention to detail and ability to manage multiple tasks effectively.

We are located in Den Bosch and the headquarters for EMEA. In total we work with 15 colleagues and our production location is located in Taiwan. We are part of a multinational and sell high value goods. You will be working in the logistics department together with 1 colleague and make sure all processes are run smoothly.

We Offer You
  • A competitive salary ranging from €31.500 to €40.000 annually based on full-time salary.
  • 25 holidays and 12 ATV days based on a full-time workweek.
  • A 2.69% year-end bonus is guaranteed.
  • A permanent position in Den Bosch.
  • 32-hour contract spread over 5 days a week.
  • Opportunity to work from home.
  • Once a month we have friday afternoon drinks with the team.
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