Customer Service Associate II — Retail Front End

Dollar Tree Stores INC; Rotterdam; On-site; EUR 19,000 - 20,000; Full time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

Job summary

Dollar Tree Stores INC is seeking a Customer Service Associate II in Rotterdam to support daily store operations, merchandising, and customer interactions. You will assist with front-end duties when needed and help maintain a clean, welcoming environment for shoppers.

Responsibilities include stocking, processing freight, and handling cash transactions while upholding safety and security of cash and assets. Prior retail or service experience is highly valued.

Qualifications

• High school diploma or equivalent preferred.
• Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred.
• Ability to follow instructions and interpret operational documents is required.
• Must be able to lift between 30 and 50 lbs. from floor to above shoulder height and meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting, with or without reasonable accommodation.
• Excellent customer service and relationship management skills are required.
• Strong organizational and communication skills are required.
• Strong problem-solving and decision-making skills are required.
• High level of integrity is required.
• Proficiency in basic math for cash accounting is required.

Responsibilities

• Receiving merchandise, unloading trucks, and processing freight in a safe manner in accordance with productivity standards
• Merchandising and stocking as needed
• Assisting with cleanliness throughout the store, including cleaning and restocking bathrooms, sweeping and mopping floors, taking out the trash, and ensuring all areas are neat and presentable
• Ensuring a positive, safe, and respectful environment while maintaining professional and friendly interactions with customers, associates, and leaders
• Managing sales transactions while working assigned cash register
• Maintaining security of cash and protecting company assets
• Other duties as assigned*

Skills

Customer service

Retail experience

Cash handling

Lifting 30-50 lbs

Strong communication

Education

High school diploma or equivalent

Job description

Dollar Tree Stores INC is seeking a Customer Service Associate II in Rotterdam to support daily store operations, merchandising, and customer interactions. You will assist with front-end duties when needed and help maintain a clean, welcoming environment for shoppers.

Responsibilities include stocking, processing freight, and handling cash transactions while upholding safety and security of cash and assets. Prior retail or service experience is highly valued.