Customer-Centric Retail Advisor (Part-Time 16h)

& OTHERSTORIES; Utrecht; On-site; EUR 18,000 - 26,000; Part time

Benefits offered by this job

Staff discount

HIP program

25 days leave

Employee Assistance Program (EAP)

Corporate benefits

Company pension

Job summary

& OTHER STORIES in Utrecht is seeking a Sales Advisor to greet customers and embody the heart of our brand. You will deliver high-level service, start conversations, assist at the cash desk, fitting rooms, and on the shop floor, and support with deliveries and merchandising of the latest garments.

Previous experience in customer service is nice to have, but not mandatory. English language skills are required.

Qualifications

• Customer-focused and able to engage with people.
• Clear communicator with active listening.
• English language skills required; willingness to learn.

Responsibilities

• Greet customers and deliver warm, high-level service on the shop floor.
• Assist at cash desk, fitting rooms, and merchandising areas.
• Handle deliveries, replenish stock, and display latest garments.
• Create welcoming experiences and guide customers through their journey with proactive service.

Skills

Customer-focused

Strong communicator

English language skills

Schedule flexibility

Eager to learn

Brand enthusiast

Adaptable

Action-oriented

Job description

& OTHER STORIES in Utrecht is seeking a Sales Advisor to greet customers and embody the heart of our brand. You will deliver high-level service, start conversations, assist at the cash desk, fitting rooms, and on the shop floor, and support with deliveries and merchandising of the latest garments.

Previous experience in customer service is nice to have, but not mandatory. English language skills are required.