Customer Center Administrator

Atlas Copco; Woudenberg; Remote; EUR 26,000 - 38,000; Full time

Benefits offered by this job

Varied role with customer contact

Opportunity for growth

International organization

Training and development opportunities

Job summary

Atlas Copco in the Netherlands is seeking a Customer Centre Administrator to be the first point of contact for customers and colleagues. You will manage the administrative side of the order and delivery process, ensuring a smooth flow from order to invoicing and delivery.

You will work closely with Sales, Service, and Logistics to deliver excellent customer experiences, keeping stakeholders updated and driving continuous improvement in processes. Dutch and English proficiency is essential.

Qualifications

• MBO+/HBO level of working and thinking.
• Customer-focused with strong communication skills and administrative accuracy.
• Strong planning, organizational, and prioritization skills.
• Proactive, independent, and solution-oriented mindset.
• Experience with SAP and/or C4C is a plus.
• Good command of both Dutch and English.

Responsibilities

• You are the voice of the company, directing incoming calls to the right colleague.
• Provide administrative support for workshop and machine orders.
• Process and follow up on orders for new machines; handle invoicing and related tasks.
• Plan and coordinate incoming and outgoing deliveries.
• Keep customers informed about order progress.
• Collaborate with Sales, Service, and Logistics to offer optimal support.
• Monitor customer satisfaction and ensure an excellent experience.

Skills

Customer focus

Strong communication

Planning

Proactive mindset

SAP

C4C

Dutch & English

Education

MBO+/HBO level

Tools

SAP

C4C

Job description

Bring your curiosity to work as our nextCustomer Center Administrator. You will be part of our XXX team reporting to [Hiring manager title]. In this role, your mission is to [briefly describe the main mission in one clear sentence] . You will contribute directly to how we create high-quality products and solutions for our customers.

Bring your curiosity to Atlas Copco and join us as our new Customer Centre Administrator. As part of the Power Technique Customer Center team in Woudenberg, you will be the first point of contact for customers and colleagues. You will ensure that the administrative side of the entire order and delivery process runs smoothly. With your customer-focused, organized, and proactive approach, you will help create an excellent customer experience while ensuring effective collaboration between customers, sales, service, and logistics.

• You are the voice of the company, directing incoming calls to the right colleague.
• Provide administrative support for workshop and machine orders.
• Process and follow up on orders for new machines. Handle invoicing and related administrative tasks.
• Plan and coordinate incoming and outgoing deliveries.
• Keep customers informed about the progress of their orders.
• Work closely with colleagues from Sales, Service, and Logistics to provide customers with the best possible support.
• Monitor customer satisfaction and ensure an excellent customer experience.

Your skills and experience

• MBO+/HBO level of working and thinking
• Customer-focused, with strong communication skills and excellent administrative accuracy
• Strong planning, organizational, and prioritization skills
• Proactive, independent, and solution-oriented mindset
• Experience with SAP and/or C4C is a plus
• Good command of both Dutch and English

Even if you do not meet all the requirements for this role, we encourage you to apply. We value diverse backgrounds, experiences, and perspectives and look forward to discovering what you can bring to this role.

Your compensation and benefits

At Atlas Copco, we believe that a successful career is about more than just a good salary. It is about having opportunities to learn, grow, contribute, and further develop yourself in a work environment built on trust, collaboration, and continuous improvement.

We offer:

• A varied role with plenty of customer contact
• A high level of responsibility and plenty of room for your own initiative
• An informal working environment with short communication lines
• Competitive employment conditions
• Training and development opportunities
• Opportunities for personal and professional growth
• A challenging role within an international organization with strong growth ambitions

Your job location

This position is based at our office in Woudenberg, the Netherlands. You will be part of a close-knit and dynamic team where collaboration, customer focus, and continuous improvement are at the heart of everything we do.

Why it is great to work with us

Your career grows through your skills, your curiosity, and the people you work with. You join a global network where we learn from each other and share knowledge openly. We focus on long‑term development and encourage you to explore new ideas that help us move forward. Innovation is part of how we think and act – we test, improve, and use what we learn to create solutions that matter. You can make a meaningful impact by contributing with your insights and taking ownership of your work, supported by flexible ways of working and leaders who empower you.

Application process

Our selection process consists of several interviews and, for some positions, skills assessments. These help us to get to know your profile, experience, and talents better. We look forward to meeting you, learning more about your strengths, and exploring together how you could fit within our organization.

Do you have any questions or need support during the process? Please feel free to contact us:

Talent Acquisition
Sevgi Kartal
Tel. [phone]
E-mail: [e-mail]

Behind every innovative solution, there are people working together to transform the future. With careers sparked by initiative and lifelong learning, we are uniting curious minds, and you could be one of them.

Information at a Glance

Atlas Copco delivers innovative products and solutions that help businesses grow and drive progress. Our portfolio spans compressed air and gas systems and treatment, vacuum solutions, industrial power tools, assembly systems, and power and flow solutions. We bring a commitment to long‑term success built on expertise, reliable service, and uptime. When you level up to the Atlas Copco experience you enter a partnership based on quality, sustainability, and ease of collaboration. The technology we bring, and the decades of experience support the future-proofing of your business. Atlas Copco is a brand within Atlas Copco Group.

Visit the Atlas Copco website