Crypto Technical Customer Implementation Consultant in Amsterdam

Axiom Recruit; Amsterdam; On-site; EUR 63,000 - 77,000; Full time

Benefits offered by this job

20% performance bonus

Profit-sharing scheme

Job summary

A fast-paced organization in Amsterdam is looking for a Crypto Technical Customer Implementation Consultant. The role involves managing projects, ensuring customer success during onboarding, and collaborating with teams to integrate their fiat-to-crypto tool. Candidates should have over 2 years of experience in B2B customer account management, proficiency in APIs, Typescript, and React, and a passion for cryptocurrency. A competitive salary starting at EUR70 plus a 20% performance bonus is offered.

Qualifications

• 2+ years of B2B customer account management experience is required.
• 2+ years of experience working with APIs, Typescript, and React.
• Fluency in English and basic engineering/coding understanding is essential.

Responsibilities

• Manage project scope, time, and budget effectively.
• Drive integration calls and onboarding sessions.
• Collaborate with teams to incorporate client feedback.

Skills

B2B customer satisfaction

APIs

Typescript

React

Analytical skills

Education

Bachelor's degree in international business, IT & computer sciences

Job description

Crypto Technical Customer Implementation Consultant in Amsterdam

Job Openings Crypto Technical Customer Implementation Consultant in Amsterdam

About the job

Crypto Technical Customer Implementation Consultant in Amsterdam

This is an exciting full-time opportunity based in the heart of Amsterdam to join a fast‑paced, quickly scaling, internationally focused organization in early‑stage. It will suit a customer‑oriented, Implementation Consultant with some technical background and experience working with APIs, together with a passion for Crypto.

They've been growing exponentially aiming to scale‑up their ability to provide their increasing (B2B) client‑base with great support during and after their integration of their onramp tool.

Client and Role Summary

This client provides the fastest and easiest plug‑and‑play fiat‑to‑crypto onramp integration that apps / websites can use to allow their users to buy cryptocurrencies.

This enables end‑users of clients to buy more than 200 cryptocurrencies, in over 170 countries via 20+ payment methods.

Key Responsibilities

• Project management and software delivery as per agreement with an ability to effectively manage project scope, time and budget
• Drive kick‑off calls, integrations calls and integration sessions during the entire onboarding phase from a technical perspective
• Work closely together with the Customer Success Manager to ensure overall client happiness and success metrics
• Collaborate and coordinate with product, design, and engineering teams to incorporate client‑feedback and feature‑request
• Analyse and understanding customers' requirements to form solution designs
• Pro‑actively advise clients on the best way of integrating our software focussing on performance, User Experience and positioning
• Provide support to clients in case of bug‑reports and coordinate with the technical team to fix them

Experience

• 2+ years of B2B customer satisfaction / account management / client success experience and a track record of ensuring growth
• 2+ years of experience working with APIs, Typescript & React
• Prior experience in a pre‑sales/implementation/integration role is a definite plus
• Fluency in English is essential and basic engineering/coding understanding is essential
• Bachelors degree in international business, IT & computer sciences is essential

Candidate Requirements

• Passionate about crypto
• Detail‑oriented, analytical and being technically minded with strong collaboration skills (written and verbal)
• Proactive, Empathetic, persistent and patient

Salary and Next Stage

A salary to EUR70 + 20% performance bonus and profit scheme is provided and the client is interviewing immediately for this business critical role.