CRM & Commercial Analytics Manager

Michael Page (Netherlands); Rozenburg; Hybrid; EUR 50,000 - 61,000; Full time

Benefits offered by this job

Hybrid work environment

13th month salary

28 holiday days

Job summary

Michael Page (Netherlands) is seeking a data-driven BI Analyst in the Rozenburg area to manage the CRM platform, develop Power BI dashboards, and deliver actionable commercial insights for cross‑European stakeholders in logistics.

The role combines data quality, KPI reporting and cross-functional collaboration with commercial, product, finance and operations teams, offering a hybrid work setup in the Netherlands.

Qualifications

• HBO/Bachelor's degree or equivalent working and thinking level.
• Experience in business support, commercial analytics, CRM management, BI, or similar role.
• Affinity with logistics, transportation, supply chain, or freight forwarding environments.
• Fluent in English; additional European languages are a plus.

Responsibilities

• Manage, maintain, and continuously improve the organisation's CRM platform.
• Support and optimise tender management processes and commercial systems.
• Develop Power BI dashboards, reports, and performance monitoring tools.
• Deliver commercial insights and data analysis to support strategic decision-making.
• Monitor and improve data quality across multiple business platforms.
• Translate business requirements into KPIs and reporting solutions.
• Support commercial projects and continuous process improvement initiatives.
• Coordinate pricing and surcharge-related data within the business.
• Train and support users to maximise system adoption and effectiveness.
• Collaborate with commercial, product, finance, and operational stakeholders across Europe.

Skills

Power BI

SQL

Excel

Dashboard development

Data modelling

Data governance

Analytics mindset

Communication of insights

Education

Bachelor's degree or equivalent

Tools

APIs

CRM platform

Job description

Michael Page (Netherlands) is seeking a data-driven BI Analyst in the Rozenburg area to manage the CRM platform, develop Power BI dashboards, and deliver actionable commercial insights for cross‑European stakeholders in logistics.

The role combines data quality, KPI reporting and cross-functional collaboration with commercial, product, finance and operations teams, offering a hybrid work setup in the Netherlands.