Contracts Manager

Milence; Arnhem; Hybrid; EUR 55,000 - 75,000; Full time

Benefits offered by this job

Flexible working arrangements

Competitive salary

Company performance-based incentive

Mobility allowance

Unlimited holidays

Home office setup budget

Phone allowance

NS Business Card for commuting

Job summary

A forward-thinking technology company in Gelderland, Arnhem is seeking a Contract Operations Manager to manage high-quality agreements with service partners across the Benelux, UK & Nordics. The ideal candidate has at least 5 years in contract management and is fluent in Dutch and English. The role offers competitive salary, flexible working arrangements, and unlimited holidays.

Qualifications

• Minimum 5 years of experience in contract management.
• Experience in negotiating with service providers in relevant industries.
• Strong attention to detail and accuracy.

Responsibilities

• Identify and secure contractors for Milence hubs.
• Manage the lifecycle of contracts from drafting to monitoring.
• Build relationships with suppliers and maintain communication.

Skills

Contract management experience

Negotiation skills

Fluency in Dutch and English

Analytical skills

Problem-solving skills

Education

Bachelor’s degree in Economics or Business Administration

Job description

Contract Operations Manager, Benelux, UK & Nordics

Join to apply for the Contract Operations Manager, Benelux, UK & Nordics role at Milence

As Contract Operations Manager, you will be the driving force behind high-quality Service Level Agreements (SLAs) and contracts with our service partners and contractors across all Milence hubs.

Reporting to the Network Operations Lead, your work ensures our amenities, chargers, facilities, and security systems operate seamlessly delivering a smooth experience for every customer.

Your responsibilities include

• Identifying, engaging, and securing contractors and service partners for Milence hubs across Benelux, UK & Nordics, focusing on both regional and domain-specific needs.
• Managing the end-to-end lifecycle of contracts, from drafting and negotiation to execution and performance monitoring.
• Building and maintaining strong relationships with suppliers, acting as the main point of contact for all contract-related matter.
• Monitoring and auditing the quality and performance of third-party service partners, ensuring high standards and reliable operations.
• Drafting and sending RFQs, negotiating contract terms, onboarding new suppliers, and setting up effective communication channels.
• Advising on OPEX costs per hub/region and collaborating with Finance, Projects, Technology, IT, and Legal teams.
• Continuously evaluating and improving SLAs to enhance operational efficiency and service quality.
• Maintaining thorough records and documentation for all contracts and supplier interactions.
• Developing templates for supplier performance evaluation and emergency services.

Who are we looking for?

• You have at least 5 years’ experience in contract management, with a deep understanding of contract structures and terms.
• You have a proven track record in identifying and negotiating with contractors/service providers in EV charging, construction, utilities, or similar industries.
• You hold a bachelor’s degree in economics, Business Administration, or a related field.
• You have strong analytical and problem-solving skills, with attention to detail and accuracy.
• You have experience in onboarding reliable service providers and ensuring quality results.
• You are fluent in Dutch and English; additional European languages are a plus.
• You are energetic, positive, and skilled at building informal connections.
• You bring a commitment to diversity, reliability, sustainability, and a fast-paced, progressive mindset.

What We Offer?

• The opportunity to join us at a unique phase of a young company with a real purpose, high aspirations, and strong team spirit.
• Flexible (hybrid) working arrangements.
• A competitive salary and a company performance based annual incentive.
• Mobility allowance or company EV Lease car.
• Unlimited holidays.
• A one-time budget to set up your home office.
• A monthly phone allowance.
• A first-class NS Business Card for office commuting.

Ready to Charge the Future?

At Milence, we value diversity and encourage applications from candidates of all backgrounds and nationalities. Compliance with local employment laws and non-discrimination policies is a priority for us.

Come charge the future and apply now! Please submit your CV in English.