Communication, production and outreach Coordinator

Telespazio Be; Noordwijk; Hybrid; EUR 60,000 - 85,000; Full time

Benefits offered by this job

30 days leave + ESTEC days

Hybrid work scheme

Health insurance

Pension scheme

Relocation package

Job summary

Telespazio Belgium, with over 45 years in Space Operations, seeks a skilled Communication, Production and Outreach Coordinator to support ESA Education activities at ESTEC, NL. You will manage online/offline channels, campaigns, and materials while collaborating with ESA teams and external partners.

The role requires a Master’s degree with 4+ years of relevant experience, strong writing, and fluent English, plus experience in international environments.

Qualifications

• Master degree or equivalent with at least 4 years of relevant professional experience.
• Experience in digital communication, outreach and engagement activities.
• Experience managing websites, social media channels and online platforms.
• Experience developing and coordinating communication campaigns.
• Experience coordinating multiple stakeholders and partners.
• Experience in international/multicultural environments.
• Project management skills and experience.
• Strong writing, editing and content creation skills.
• Good communication skills, verbal and written.
• Fluent in English; knowledge of another Member State language is an asset.

Responsibilities

• Coordinate and deliver communication, production and outreach activities for ESA Education Programme.
• Manage online and offline communication channels and campaigns.
• Coordinate production, storage and distribution of outreach materials.
• Collaborate with ESA teams, external providers and international stakeholders.
• Support procurement, contractual, administrative and data protection tasks.
• Contribute to meetings, conferences and educational events.
• Maintain collaboration platforms and digital workspaces.
• Report programme statistics and impact assessments.
• Collaborate across ESA Education activities to improve programmes.
• Develop and implement communication strategies and campaigns for ESA Education Programme.
• Manage ESA Education websites and social media ensuring content quality and consistency.
• Create, edit and publish content for web, social media, resources and presentations.
• Plan, track and report communication activities using ESA tools.
• Support development of online platforms and digital initiatives.
• Coordinate production with external providers including design and translations.
• Develop graphical and promotional materials for outreach and events.
• Manage logistics and materials for campaigns and events.
• Support ESA Education participation in events from logistics and production perspective.
• Liaise with ESA Corporate Communication to maximise visibility.
• Handle requests through communication channels and social media.

Skills

Digital communication

Outreach & engagement

Website management

Social media management

Campaign coordination

Stakeholder coordination

International/multicultural experience

Project management

Writing & editing

Verbal & written communication

Education

Master's degree

Job description

Telespazio Belgium can count on more than 45 years of experience in the field of Space Operations Service & Engineering activities.

We provide a significant contribution to the most major Space programs of the European Space Agency, EUSPA and other Telespazio Groups. Our core business is to work on the ground to build bridges into space, contributing to the success of ambitious missions.

The European Space Agency is our biggest client and we provide highly qualified employees to many sites of ESA but mainly for ESTEC in the Netherlands, and we provide a permanent contract with great benefits, a good salary, a relocation package along with genuine support to our employees.

Telespazio Belgium has an on‑site service at ESTEC in the Netherlands, and we are looking for a highly skilled communication, production and outreach coordinator to work there.

What is expected from you:

The role covers the coordination and delivery of communication, production and outreach activities for the entire ESA Education Programme. The successful candidate will be responsible for managing online and offline communication channels, supporting communication campaigns, coordinating the production, storage and distribution of outreach materials, and contributing to the promotion of ESA Education activities across Europe. Working closely with ESA teams, external providers and international stakeholders, the role supports the visibility, engagement and impact of ESA Education programmes and initiatives.

• Prepare and maintain documentation, procedures, reports, statistics and lessons learned documentation.
• Coordinate activities with ESA stakeholders, external partners, suppliers and service providers.
• Support procurement, contractual, administrative and data protection activities when required.
• Contribute to meetings, conferences, outreach activities, workshops and educational events.
• Maintain collaboration platforms, communication tools, shared workspaces and mailboxes.
• Support the collection and reporting of programme statistics, participation data and impact assessments.
• Collaborate across ESA Education activities and contribute to the continuous improvement of existing programmes and services.
• Contribute to the development and implementation of communication strategies and communication campaigns for the ESA Education Programme.
• Manage and promote ESA Education websites, social media channels and other digital platforms, ensuring content accuracy, quality and consistency.
• Create, edit and publish communication content for web, social media, educational resources, presentations, videos and promotional materials.
• Coordinate the planning, tracking and reporting of communication activities using ESA-approved tools and platforms.
• Support the development and maintenance of online platforms and contribute to digital improvement initiatives.
• Coordinate communication activities with external providers, including content production, graphic design, translations and multimedia materials.
• Develop and coordinate graphical, promotional and outreach materials for educational, communication and event purposes.
• Manage communication support for competitions, campaigns, events and outreach initiatives, including logistics and promotional materials.
• Coordinate the production, storage, inventory management and shipment of outreach and promotional materials.
• Support ESA Education participation in communication, outreach and inspirational events from a logistics and production perspective.
• Liaise with ESA Corporate Communication and external partners to maximise visibility and engagement of ESA Education activities.
• Manage requests received through communication channels, mailboxes and social media platforms.
• Contribute to the development of new outreach initiatives, communication products and engagement activities.

What you offer:

• Master degree, or equivalent, combined with at least 4 years of relevant professional experience.
• Experience in digital communication, outreach and engagement activities.
• Experience managing websites, social media channels and online communication platforms.
• Experience developing and coordinating communication campaigns.
• Experience coordinating multiple stakeholders, suppliers or external partners.
• Experience in international and multicultural environments.
• Project management skills and experience.
• Strong writing, editing and content creation skills.
• Good communication skills, verbal (in public and during formal meetings) and written.
• Fluent in English; knowledge of another Member State language is an asset.

What we offer:

• A competitive salary
  
• 30 days of paid annual leave, plus the days ESTEC is closed including public holidays (~12 days) based on a 40-hour working week;
• Hybrid working scheme (3 days in the office and 2 days remote in the Netherlands)
• Flexible working hours; you are in charge of your own agenda respecting core working hours
• Fully paid collective extensive health insurance scheme;
• A good pension scheme with no personal contribution;
• A career development (Coursera membership + training budget);
• Travel allowance;
• Extensive relocation package

Where:

You will be working within ESTEC, the European Space Agency’s offices in the Netherlands as a contractor for Telespazio Belgium. We don’t expect the employees to be on‑site full time however you will still have to relocate to the Netherlands for this position.

Check out the ESTEC site here: esa.int/About_Us/ESTEC

When

Deadline to apply: ASAP

Please note that interviews will be held via Teams.

We look forward to receiving your application for this position!