Commercial Inside Sales Representative (m/f/d)

Fine Line Gesellschaft für Leiterplatten mbH; Helmond; On-site; EUR 40,000 - 60,000; Full time

Benefits offered by this job

Flexible working with home office option

Flexible working hours

Regular team events

Trusting corporate culture

Office dogs and kids are welcome

Long-term cooperation opportunities

Job summary

Fine Line Gesellschaft für Leiterplatten mbH is looking for a Commercial Inside Sales professional in Helmond. You will be responsible for the commercial execution within a strategic sales organization, ensuring customer quotations and communication are handled with precision.

The ideal candidate has 2–5 years of B2B experience and strong communication skills, with a focus on customer satisfaction and team collaboration. The role supports flexible working arrangements and emphasizes a supportive corporate culture.

Qualifications

• 2–5 years of B2B experience, ideally in inside sales or account coordination.
• Strong communication skills with a structured and customer-focused mindset.
• Solid commercial awareness and understanding of pricing logic and margin impact.
• Organized, detail-oriented and able to manage multiple priorities simultaneously.
• Proactive follow-up mentality with a solution-driven approach.
• Comfortable working cross-functionally within a structured sales environment.
• Technical affinity (PCB knowledge is a plus, not mandatory).
• Fluent in English required; German or Dutch preferred.

Responsibilities

• Prepare, review and send standard quotations in alignment with defined pricing structures.
• Execute structured and timely Quote Follow-Up and track offer status.
• Monitor and manage the open order book to ensure transparency.
• Proactively communicate with customers regarding order status or adjustments.
• Coordinate with the PO Team and Operations for smooth execution.
• Escalate high-value opportunities to the Internal Account Manager.
• Identify margin pressure and signal it internally.
• Recognize cross-sell and upsell signals during customer interactions.
• Maintain clean documentation and CRM accuracy.

Skills

B2B experience

Communication skills

Commercial awareness

Organizational skills

Proactive follow-up

Technical affinity (PCB knowledge)

Fluent English

German or Dutch

Job description

Your mission

We want you! This is not a pure administrative inside sales role. This is a commercially responsible execution position within a structured strategic sales organization.

As Commercial Inside Sales, you are the daily commercial driver of your customer portfolio. You ensure that quotations, open orders and customer communication are handled with precision, professionalism and commercial awareness — always aligned with the defined strategic framework.

You work closely with:

• Agents – new business development
• Internal Account Manager – strategy & margin governance
• PO Team – order processing
• Operations & other departments – operational execution

Where your counterpart (Internal Account Manager) defines direction and profitability, you ensure disciplined commercial execution.

You are commercially active — but within a clear strategic structure. Would you like to work in an international corporate environment where accuracy, personal responsibility, and teamwork are valued? Then join Fineline Global – one of the leading suppliers of printed circuit boards, electronic components, and modern energy storage systems (BESS).

Responsibilities

• Prepare, review and send standard quotations in alignment with defined pricing structures and margin guidelines
• Execute structured and timely Quote Follow-Up (QFU) while tracking offer status, conversion rates and customer feedback
• Monitor and manage the open order book, ensuring transparency on delivery timelines, order changes and potential risks
• Proactively communicate with customers regarding order status, adjustments or delivery updates
• Coordinate closely with the PO Team, Operations and Supply Chain to ensure smooth commercial execution
• Escalate high-value, sensitive or strategically relevant opportunities to the IAM when required
• Identify margin pressure, competitive movements or performance deviations and signal them internally
• Recognize cross-sell and upsell signals during daily customer interaction and align with IAM and Agent
• Maintain clean documentation, CRM accuracy and commercial discipline across all account activities
• Contribute to overall account stability and customer satisfaction within the defined strategic framework

Your profile

Experience:

• 2–5 years of B2B experience, ideally in inside sales or account coordination
• Strong communication skills with a structured and customer-focused mindset
• Solid commercial awareness and understanding of pricing logic and margin impact
• Organized, detail-oriented and able to manage multiple priorities simultaneously
• Proactive follow-up mentality with a solution-driven approach
• Comfortable working cross-functionally within a structured sales environment
• Technical affinity (PCB knowledge is a plus, not mandatory)
• Fluent English required; German or Dutch preferred

Why us?

• Flexible working: Home office option for 2 days per week + full equipment (laptop, dual monitors, height-adjustable desk) for you home office workspace – enabling you to work the way that fits your life best.
• Freedom for you: flexible working hours for personal appointments such as doctor's appointments, additional vacation days for special events, and special leave on your birthday.
• Community: Regular team events, joint lunches, summer parties, and Christmas celebrations promote togetherness in a friendly and appreciative atmosphere.
• Values that are lived: We cultivate a trusting corporate culture in which openness, cohesion, and mutual support are not just buzzwords.
• Feel-good extras: Office dogs and kids are welcome! For short breaks in between, table soccer and darts are available to help you clear your head.
• Secure job: We are interested in long-term cooperation and want to offer you prospects in a future-proof, international industry – combined with local down-to-earthness.