Client Project Manager

NTT Ltd.; Amersfoort; Hybrid; EUR 90,000 - 120,000; Full time

Job summary

NTT DATA in the Netherlands seeks a seasoned Client Project Manager to lead concurrent client projects from concept to implementation. You will interface with project stakeholders to drive delivery, ensuring on-time, on-budget, and high-quality outcomes.

The role emphasizes Dutch proficiency, relationship building with internal and external clients, and pre-sales support to scope and cost project solutions. Hybrid working and a culture of responsible innovation are highlighted.

Qualifications

• Bachelor's degree or equivalent in business/PM or related field.
• PM certifications preferably PMP.
• Dutch language proficiency.
• Seasoned project management experience in multinational professional services.

Responsibilities

• Lead concurrent standard or complex client projects.
• Interface with stakeholders to drive projects from concept to implementation.
• Ensure client satisfaction, manage escalations, and maintain baselined budget and timing.
• Coordinate project team activities and change management.
• Provide pre-sales support to scope and cost project solutions.

Skills

Project management

Stakeholder management

Client engagement

Communication skills

Dutch language

Education

Bachelor's degree in business/PM

PMP certification

ITIL certification

Job description

Make an impact with NTT DATA

Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive.

Your day at NTT DATA

The Client Project Manager is a seasoned subject matter expert, responsible for leading and directing concurrent client projects classified as standard or complex.

The primary responsibility of the Client Project Manager is to interface with all project stakeholders to take projects from original concept through to final implementation, including handing over to Operations (whether internal to the organization or into the client’s support operations).

Key responsibilities

• Leads and directs concurrent standard or complex projects.
• Engages with stakeholders to deliver projects from original concept through final implementation.
• Ensures client satisfaction and manage escalations, acting as a single point of contact to the client.
• Ensures that the project delivers an as-sold solution, remains within the baselined budget and is delivered on time whilst maintaining quality criteria and client satisfaction.
• Manages the delivery of the project, including rigorous scope control andchange management.
• Documentationand management of risks and issues.
• Ensures clear and concise communications to all stakeholders.
• Provides pre-sales support by working with sales teams to scope and cost a project solution which includes the completion of a proposal. This may include Client presentations of our delivery approach as part of a tender process.
• Identifies opportunities and influences the sale by conducting a business conversation with the client positioning organizational consulting and technical services offerings.
• Coordinates activities of the project teams throughtask delegationor resource assignment etc.
• Performs any other related task as required.

To thrive in this role, you need to have

• Proficiency in Dutch (mother tongue or minimum C1 level)
• Seasonedproject managementskills, including the ability to plan, organize, and execute projects from initiation to completion.
• Ability to establish strong relationships with internal stakeholders and external clients.
• Ability to manage customer satisfaction, commitment, and expectations to high service levels and manage escalations adequately.
• Good written andverbal communicationskills.
• Ability to work in high-pressure environments.
• Seasoned ability to manage urgent and complex tasks simultaneously.
• Seasoned business acumen and commercial skills.
• Passionate, strong initiative, self-driven with a commitment to succeed.
• Seasoned influencing ability whilst taking a collaborative approach.
• Decisive with good attention to detail ability.
• Competent in projectchange management.
• Seasoned knowledge of the industry, domain, or technology related to the client’s project.
• Seasoned problem-solving and analytical skills to identify and address issues that may arise duringproject implementation.

Academic qualifications and certifications

• Bachelor’s degree or equivalent in business and / orproject managementor related field.
• Relevantproject managementcertifications preferablyPMPrequired.
• ITIL certificationis beneficial.
• Dutch (mother tongue or min. C1 level)

Required experience

• Seasonedproject managementexperience preferably in a multinational professional services environment.
• Seasonedclient engagementexperience.
• Demonstrated understanding of theproject life cycle.
• Demonstrated competency in projectchange management.
• Seasoned experience managing expectations when balancing alternatives against business and financial constraints.

Workplace type

Hybrid Working

About NTT DATA

NTT DATA is a $30+ billion business and technology services leader, serving 75% of the Fortune

Global 100. We are committed to accelerating client success and positively impacting society through

responsible innovation. We are one of the world’s leading AI and digital infrastructure providers, with

unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and

application services. Our consulting and industry solutions help organizations and society move

confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more

than 70 countries. We also offer clients access to a robust ecosystem of innovation centers as well as

established and start-up partners. NTT DATA is part of NTT Group, which invests over $3 billion each

year in R&D.

Equal Opportunity Employer

NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us.