Client Consultant

DVJ Insights; Utrecht; Hybrid; EUR 75,000 - 110,000; Full time

Benefits offered by this job

27 paid vacation days

Birthday off

Travel allowance

Pension

Job summary

DVJ Insights in Utrecht is seeking a Client Consultant to lead client relationships, translate business questions into research proposals, and drive growth across markets. You will be trusted to advise clients and co-create thought leadership, leveraging your network and DVJ's solution portfolio.

In this role, you will present compelling client workshops, deliver actionable recommendations, and collaborate with DVJ experts to ensure high-quality research outcomes.

Qualifications

• A minimum of 7 years’ experience in marketing, communication and research with a client, intelligence, or consultancy agency.
• Experience with the role of trusted advisor, including excellent account management.
• A relevant network with clients who trust and appreciate you.

Responsibilities

• Lead the client relationship and become their trusted advisor through consistent and value-driven partnership
• Translate business and marketing questions into clear, actionable research proposals that reflect client needs and DVJ’s solution portfolio
• Develop and maintain a strong named client list using both your network and DVJ's existing base
• Drive business development by creating and sharing content, conducting BG interviews, and co-creating thought leadership with clients
• Deliver compelling presentations and client workshops with clear, visually strong recommendations.
• Collaborate with Research Experts according to the DVJ Way of Working (based on vision document ‘DVJ WoW’) and collaborate with the Expert Board.

Skills

Marketing experience

Communication experience

Research experience

Account management

Client network

Job description

DVJ Insights is an ambitious, innovative and award-winning marketing research agency located in the Netherlands, the UK, Sweden, Denmark, Norway, Germany, and Spain with the ambition to be the best global agency for brand growth. We add value by helping our clients to better understand consumer behaviour, improve their brand positioning, realise more successful product introductions, and increase the effectiveness of their media campaigns. At DVJ Insights, over 100 passionate colleagues work at 7 different locations and for (global) clients like Philips, Samsung, Rituals, Bol., Cloetta, Domino’s, Lidl, Rabobank, Paramount, and Unilever.

We are an informal, dynamic, and passionate team, always aiming to deliver quality and value. We believe that everyone at DVJ contributes to our growth, which is why we think it is extremely important to invest in the personal development of our employees. Next to our work, we like to celebrate our achievements and have fun together by regularly organising team activities such as dinners, pub quizzes, and parties to make sure everyone feels included and appreciated.

What will you do as a Client Consultant?

As part of the Consultant team, you help to build the further growth of DVJ Insights in all markets. Managing and growing existing clients, finding, and retaining new clients by being their trusted advisor are your primary tasks.

As a Client Consultant, you are very commercially driven, and your knowledge and expertise in research and marketing are outstanding. You easily translate client questions into a research proposal, and you use the results of this research to give advice and inspire our clients. It goes without saying that you keep up with the latest developments in the field.

Specifically:

• Lead the client relationship and become their trusted advisor through consistent and value-driven partnership
• Translate business and marketing questions into clear, actionable research proposals that reflect client needs and DVJ’s solution portfolio.
• Develop and maintain a strong named client list using both your network and DVJ's existing base
• Drive business development by creating and sharing content, conducting BG interviews, and co-creating thought leadership with clients
• Deliver compelling presentations and client workshops with clear, visually strong recommendations.
• Collaborate with Research Experts according to the DVJ Way of Working (based on vision document ‘DVJ WoW’) and collaborate with the Expert Board.

What do we offer?

A fun, versatile and challenging job at an innovative, successful market research agency, with offices in the Netherlands, the UK, Sweden, Denmark, Norway, Spain and Germany. An international organisation where you can play a significant part in the success of the business, with a role where you get the chance to learn and develop your career. All in an open culture and pleasant work environment:

• An innovative and dynamic work environment, including weekly inspiration and knowledge sessions for the entire company
• Working with the best people in the field in a passionate team with professionals
• Working for amazing national and international brands and clients
• A competitive salary and employment conditions (27 paid vacation days, a powder day and your birthday off, the opportunity to work from abroad for three weeks per year, travel allowance and pension)
• The job position is in Utrecht, but there is flexibility to partly work from home as well
• We aim to encourage and support everyone to prioritise their well-being and physical activity, so you receive a monthly allowance that covers part of your costs.

What do you bring in?

You have:

• A minimum of 7 years’ experience in marketing, communication and research with a client, intelligence, or consultancy agency
• Experience with the role of trusted advisor. This means expertise and substantive knowledge, combined with excellent account management
• A relevant network. You have proven that clients trust and appreciate you
• Used to working with targets and goals
• You have a passion for the research profession, and you know how to convey this to others
• You are decisive and curious
• Good command of the Dutch and English language (verbal and writing)
• You have experience working with companies from all over the world. Your knowledge and network are in line with this.