Client Account Lead (Digital Marketing)

Daffnee Cohen; Netherlands; Remote; EUR 49,000 - 61,000; Full time

Job summary

Daffnee Cohen Marketing, a high-end digital marketing agency, is seeking a Senior Client Account Lead who can own client relationships, think strategically, and operate within a structured, process-driven environment.

You will lead conversations, guide strategy, and translate marketing performance into clear insights clients can understand and trust, while coordinating across social, paid newsletters, content plans and web management.

Qualifications

• 7+ years of digital marketing or equivalent client-facing leadership.
• Proven experience managing client relationships directly.
• Ability to connect marketing activity to business outcomes.
• Strong organizational and self-directed work style.
• Comfortable with structured systems and processes.

Responsibilities

• Act as the primary contact for assigned clients, guiding communication.
• Manage client expectations and steer conversations toward solutions.
• Translate performance data into clear insights and steps.
• Own marketing strategy across social, paid, emails, content, and web.
• Identify growth opportunities and propose new ideas.
• Focus on outcomes rather than just execution.
• Manage day-to-day tasks and ensure timely high-quality deliverables.
• Keep multiple accounts organized and avoid micromanagement.
• Anticipate challenges and proactively solve them.
• Review data and translate insights into actionable recommendations.
• Work within ClickUp SOPs to manage projects and communication.
• Maintain consistency in tracking and execution across accounts.

Skills

Client relationship management

Strategic thinking

Project management

Communication

Structured processes

Tools

Google Suite

Slack

Boomerang for Gmail

ClickUp

Job description

Daffnee Cohen Marketing is a high-end digital marketing agency specializing in supporting healthcare practitioners and professionals. We blend strategy, creativity, and compassion to deliver exceptional results. We’re known for our attention to detail, thoughtful client experience, and the strong human approach we bring to every account.

We’re looking for a Senior Client Account Lead who can confidently own client relationships, think strategically, and operate within a structured, process-driven environment. This is not an execution-only role. You will be expected to lead conversations, guide strategy, and ensure clients feel both supported and challenged in the right ways.

What You’ll Do

• Act as the primary point of contact for assigned clients, leading communication with clarity, confidence, and warmth
• Manage client expectations, address concerns proactively, and guide conversations toward solutions
• Translate marketing performance into clear, thoughtful insights and next steps clients can understand and trust
• Own and contribute to marketing strategy across social content, paid ads, e-newsletters, content plans, and web management
• Identify opportunities for growth and proactively bring new ideas to the table
• Think beyond execution and focus on how marketing efforts drive real business outcomes
• Manage day-to-day marketing tasks and ensure deliverables are completed on time and at a high standard
• Keep multiple client accounts organized and running smoothly without micromanagement
• Anticipate challenges and solve problems before they escalte
• Review marketing and platform data and translate insights into clear recommendations
• Work within our established systems and SOPs inside ClickUp to manage projects, communication, and deliverables
• Maintain consistency in how work is tracked and executed across accounts

This is a structured environment. While we do not micromanage, we do expect strong adherence to systems and processes.

What Makes You a Great Fit

• 7+ years of digital marketing experience (or equivalent strategic ownership in a client-facing role)
• Proven experience managing client relationships directly (not behind the scenes)
• Ability to communicate with both empathy and authority
• Strong strategic thinking. You’re able to connect marketing activity to real business outcomes
• Highly organized and self-directed. You don’t need to be managed day-to-day
• Ability to manage multiple clients and priorities without things slipping
• Comfortable working within structured systems and processes
• Solid understanding of digital marketing fundamentals: social strategy, email newsletters, content creation, paid campaigns, and client engagement
• Ability to analyze performance data and create meaningful reports and recommendations
• A collaborative, positive attitude. We operate as a supportive team that makes things work

Tools You’ll Use

• Google Suite (Docs, Sheets, Tasks)
• Slack
• Boomerang for Gmail
• ClickUp

Compensation & Commitment

• $40–$50/hour (based on experience)
• 35–40 hours per week
• Long-term, stable contractor role with opportunity to grow

This Role Is Not the Right Fit If

• You prefer a flexible, unstructured work style
• You are more comfortable executing tasks than leading strategy
• You avoid difficult client conversations or feedback
• You struggle to manage multiple priorities at once
• You need constant direction or oversight