CIAM Analyst (ID:3529)

Stafide; Amsterdam; On-site; EUR 70,000 - 90,000; Full time

Job summary

A technology firm in Amsterdam is seeking an experienced Identity and Access Management specialist to design and support Customer Identity and Access Management (CIAM) solutions. The ideal candidate should have 6–8 years of experience in CIAM, with hands-on expertise in platforms like Azure AD B2C, Okta, or ForgeRock. Responsibilities include analyzing fraud patterns, supporting integrations, and ensuring compliance with security best practices. This role offers exposure to modern CIAM technologies and a dynamic work environment focused on secure identity experiences.

Qualifications

• 6–8 years of experience in Identity and Access Management with a strong focus on CIAM.
• Hands‑on experience with CIAM platforms such as Azure AD B2C, Okta, or ForgeRock.
• Strong understanding of CIAM identity flows including registration, login, MFA, and SSO.
• Solid knowledge of OAuth 2.0, OpenID Connect, and JWT token concepts.
• Good security awareness in identity management, including zero‑trust architecture principles.

Responsibilities

• Design, analyze, and support CIAM solutions across platforms.
• Analyze fraud patterns and support adaptive authentication.
• Contribute to customer journey and UX design for secure login experiences.
• Support and validate API-based integrations using tools.
• Model and manage identity data integrations.

Skills

Identity and Access Management

Customer Identity and Access Management (CIAM)

MFA

Single Sign-On (SSO)

OAuth 2.0

OpenID Connect

JWT token concepts

Data integrations

GDPR principles

Tools

Azure AD B2C

Okta

ForgeRock

Postman

SQL

Job description

• Design, analyze, and support Customer Identity and Access Management (CIAM) solutions across customer-facing platforms.
• Work with CIAM identity flows including user registration, login, MFA, and Single Sign-On (SSO).
• Analyze fraud patterns and support adaptive and risk-based authentication use cases.
• Contribute to customer journey and UX design for secure and seamless login and registration experiences.
• Support and validate API-based integrations using tools such as Postman and SQL.
• Model and manage identity data integrations, including attributes, mappings, and APIs.
• Ensure CIAM implementations align with security best practices and zero-trust principles.
• Support testing, troubleshooting, and operational analysis of CIAM solutions.

What You Bring to the Table:

• 6–8 years of experience in Identity and Access Management with a strong focus on CIAM.
• Hands‑on experience with CIAM platforms such as Azure AD B2C, Okta, or ForgeRock.
• Strong understanding of CIAM identity flows including registration, login, MFA, and SSO.
• Solid knowledge of OAuth 2.0, OpenID Connect, and JWT token concepts.
• Good security awareness in identity management, including zero‑trust architecture principles.
• Experience modeling data integrations, attributes, mappings, and API‑based identity flows.
• Working knowledge of GDPR principles such as consent management, data minimization, and user rights.
• Strong communication skills with the ability to explain complex security and identity concepts to non‑technical stakeholders.

You Should Possess the Ability To:

• Analyze and improve customer identity journeys while balancing security and user experience.
• Identify and mitigate fraud risks using adaptive and risk‑based authentication strategies.
• Support and validate CIAM integrations using APIs and data tools.
• Translate business, UX, and security requirements into effective CIAM identity flows.
• Collaborate effectively with cross‑functional teams including security, product, and development.
• Ensure CIAM solutions comply with privacy, security, and regulatory requirements.
• Contribute to continuous improvement of CIAM processes and controls.

What We Bring to the Table:

• Opportunity to work on customer‑facing identity and authentication platforms.
• Exposure to modern CIAM technologies, fraud prevention, and adaptive authentication.
• A role combining security, UX, and data‑driven identity analysis.
• A dynamic environment focused on privacy, compliance, and secure identity experiences.

Let’s Connect

Want to discuss this opportunity in more detail? Feel free to reach out.