Catering Manager: Key Account Leader

Thorburn Security Solutions (Pty) Ltd; Hoogland; On-site; EUR 19,000 - 29,000; Full time

Job summary

Fedics is seeking a Catering Manager for a key account in Hoogland, Northern Cape. The role oversees day-to-day operations, maintains service standards, and drives cost efficiencies while upholding budgets.

You will lead a kitchen and service team, perform site visits, manage client relationships, and ensure compliance with SLA targets and Fedics policies. Previous management experience in catering is required, with a focus on quality, safety, and staff development.

Qualifications

• Matric and Culinary tertiary qualifications.
• Minimum of 5 yrs exp in a similar role/ Management exp Familiar accounting systems
• Previous experience in the Healthcare Space would be highly advantageous.

Responsibilities

• Take full responsibility and management of the unit
• Need to be able to work in a demanding environment
• Setting and management of service delivery standards
• Lead, motivate, train and develop a team of staff
• Implement and maintain operational controls in line within budgetary requirements
• Ensure quality of food preparation, presentation and service is up to Fedics standards
• Ensure all Fedics policies and procedures are complied with
• Daily HR and IR issues (including training, development & performance management)
• Analyse and pre-empt client needs and possible complaints
• Take responsibility for all functions by organising, preparing & co-ordinating
• Management of all administration, finances, debtors, budgets, etc.
• Process Fedics paperwork and compile & understand weekly & monthly P & L
• Relationship building with the client and customers on a daily basis (essential)
• Must be able to work long hours and over weekends should there be a need
• Stay abreast of latest food trends and best practices

Skills

Business Acumen

Interpersonal skills

Time Management

Computer Skills

Honest and reliable

Attention to detail

Innovative systems

Communication & Organisational

Accuracy

Education

Matric and Culinary qualifications

Tools

Accounting software

Job description

Fedics is seeking a Catering Manager for a key account in Hoogland, Northern Cape. The role oversees day-to-day operations, maintains service standards, and drives cost efficiencies while upholding budgets.

You will lead a kitchen and service team, perform site visits, manage client relationships, and ensure compliance with SLA targets and Fedics policies. Previous management experience in catering is required, with a focus on quality, safety, and staff development.