Business Manager CCO

ING; Amsterdam; On-site; EUR 90,000 - 120,000; Full time

Benefits offered by this job

Pension scheme

13th month salary

Hybrid working

Vacation days 25-28

Personal growth

Informal environment

Job summary

ING in Amsterdam seeks a Business Manager who acts as trusted advisor to the CCO, translating Compliance strategy into execution and supporting the Management Team. You coordinate cross-domain topics, support financial and portfolio oversight, and enable timely decision-making at senior levels.

The ideal candidate is hands-on, proactive, comfortable in a dynamic environment, and able to manage strategic initiatives and ad-hoc topics with impact across Compliance.

Qualifications

• Understanding of Compliance Risk and its role in safeguarding a large, complex financial institution
• Demonstrated program ownership
• Excellent communication, stakeholder management, and presentation skills
• Hands-on, proactive, and solution-oriented mindset
• Strong change mindset, with the ability to operate effectively in a fast-paced, evolving environment
• High degree of flexibility and availability to respond to ad-hoc requests when required
• Availability for on-site presence at the Amsterdam office 2 to 3 days per week is preferred

Responsibilities

• Act as advisor and sounding board to the CCO
• Coordinate and track the execution of Compliance strategic priorities, ensuring alignment across domains and locations
• Prepare high-quality communications and presentations for senior stakeholders, incl. Management Board Banking, Supervisory Board, Bank NFRC and other internal and external forums
• Prepare and facilitate Management Team meetings, off-sites, and employee gatherings, in close collaboration with the Personal Assistant
• Drive continuous improvement of processes, governance, and ways of working, in line with the Compliance’s objectives and strategic ambitions
• Support and drive change initiatives aimed at increasing effectiveness, efficiency, and data-driven decision-making within Compliance
• Act as a central point of coordination for cross-functional and ad-hoc topics, assessing impact and ensuring timely follow-up
• Maintain and further develop strong stakeholder relationships within and outside the CRO domain

Skills

Compliance risk understanding

Program ownership

Communication skills

Stakeholder management

Presentation skills

Change mindset

On-site collaboration

Job description

As Business Manager, you act as a trusted advisor sparring partner and sounding board to the CCO. You play a central role in translating Compliance strategy into execution, enabling the effective functioning of the Management Team, and ensuring that strategic priorities are delivered in a structured, consistent, and forward‑looking way. You coordinate complex, cross‑domain topics, support financial and portfolio oversight, and enable decision‑making at senior level. The role requires a hands‑on, proactive business manager who is comfortable operating in a highly dynamic environment, managing both strategic initiatives and ad‑hoc topics with impact across the Compliance landscape.

The Team

You will report hierarchically to the CCO, located in Amsterdam. In this role you will support the CCO on relevant priorities and projects across the Global Compliance function.

This position is classified as GJA 18 | JG 12 – Job Title: Business Manager IV | Job Family Group: Business Management | Job Family: Business Support & Business Management

Roles and responsibilities

• Act as advisor and sounding board to the CCO

• Coordinate and track the execution of Compliance strategic priorities, ensuring alignment across domains and locations

• Prepare high‑quality communications and presentations for senior stakeholders, incl. Management Board Banking, Supervisory Board, Bank NFRC and other internal and external forums

• Prepare and facilitate Management Team meetings, off‑sites, and employee gatherings, in close collaboration with the Personal Assistant

• Drive continuous improvement of processes, governance, and ways of working, in line with the Compliance’s objectives and strategic ambitions n

• Support and drive change initiatives aimed at increasing effectiveness, efficiency, and data‑driven decision‑making within Compliance

• Act as a central point of coordination for cross‑functional and ad‑hoc topics, assessing impact and ensuring timely follow‑up

• Maintain and further develop strong stakeholder relationships within and outside the CRO domain

How to succeed

We hire smart people like you for your potential. Our biggest expectation is that you’ll stay curious. Keep learning. Take on responsibility. In return, we’ll back you to develop into an even more awesome version of yourself.

We are looking for the following knowledge and experience:

• Understanding of Compliance Risk and its role in safeguarding a large, complex financial institution

• Demonstrated program ownership

• Excellent communication, stakeholder management, and presentation skills

• Hands‑on, proactive, and solution‑oriented mindset

• Strong change mindset, with the ability to operate effectively in a fast‑paced, evolving environment

• High degree of flexibility and availability to respond to ad‑hoc requests when required

• Availability for on‑site presence at the Amsterdam office 2 to 3 days per week is preferred

What we are looking for in you?

• Understanding of industry best practices

• Proactive, resourceful and willing to go the extra mile

• Exceptional follow‑through and attention to detail

• A ‘can do’ mentality

• Autonomous, yet highly collaborative

• Be able to quickly adapt

• Excellent written and verbal communications skills in English, (Dutch will be an advantage)

• Result oriented, get things done. Have or create a network to make team effective

• Able to work both independently and as a team member

• Able to prioritise and challenge senior management

• High cultural sensitivity, keen to work in a highly diverse environment

• Hands on, self-starter, able to read the big scheme and evolutions, and anticipate what comes. Effective in changing the course of events

• International, risk and business acumen

Rewards and benefits

We want to make sure that it’s possible for you to strike the right balance between your career and your private life. Find out more about our employment conditions.

The benefits of working with us at ING include:

• 25-28 vacation days depending on contract

• Pension scheme

• 13th month salary

• 8% Holiday payment

• Hybrid working

• Personal growth and challenging work with endless possibilities

• An informal working environment with innovative colleagues

About us

Curious about how ING empowers people and businesses to move forward?

Discover what we do and what we can offer you.

Sensitive Position

This position is deemed ‘sensitive’, meaning that an extra security clearance is required by Corporate Special Investigation (CSI). Following a positive CSI clearance, we can proceed with the application process.