Business Development Manager

JD.com Inc.; Rotterdam, Den Haag; On-site; EUR 60,000 - 90,000; Full time

Job summary

JINGDONG Logistics is expanding its European footprint and seeks a Business Development professional to drive new customer acquisition across Europe. You will build pipelines, engage prospects via calls, LinkedIn, emails and events, and translate customer needs into tailored logistics solutions.

You will own the full sales cycle from initial opportunity through contract signing, coordinating with Operations, Finance, Legal and Product teams to deliver value and scale account opportunities within

Qualifications

• Lead new customer acquisition across the European market, building and continuously expanding a strong customer pipeline.
• Proactively develop prospects through cold calling, LinkedIn, email outreach, industry events and customer visits.
• Identify customer needs across warehousing, transportation, fulfillment, distribution and supply chain management.

Responsibilities

• Lead RFQ / RFP / tender processes, including requirements analysis, solution design, pricing, proposal development and commercial negotiation.
• Manage the full sales cycle from opportunity identification and qualification through contract negotiation and signing.
• Coordinate with Operations, Finance, Legal and Product teams to ensure successful project implementation and service delivery.
• Identify and develop incremental business opportunities within existing customer accounts.

Job description

Who We Are

At JINGDONG Logistics (JD Logistics), part of JD.com, we are a leading technology-driven supply chain and logistics solutions provider under JD.com. Built on deep expertise in automation, smart fulfilment, and data intelligence, we operate end-to-end logistics services that empower businesses and enhance customer experience. Our integrated networks span warehouse management, line-haul transportation, last-mile delivery, bulky items logistics, cold chain, and cross-border operations, ensuring speed, reliability, and precision at every stage.

Who We Are

At JINGDONG Logistics (JD Logistics), part of JD.com, we are a leading technology-driven supply chain and logistics solutions provider under JD.com. Built on deep expertise in automation, smart fulfilment, and data intelligence, we operate end-to-end logistics services that empower businesses and enhance customer experience. Our integrated networks span warehouse management, line-haul transportation, last-mile delivery, bulky items logistics, cold chain, and cross-border operations, ensuring speed, reliability, and precision at every stage.

Our Global Reach

JINGDONG Logistics has developed one of the most extensive logistics infrastructures in the world, managing more than 3,600 warehouses with over 34 million square meters of space. Our Global Smart Supply Chain Network combines highly automated warehousing with robust international transportation solutions, enabling seamless cross-border movement. Today, we operate 130+ bonded, direct mail, and overseas warehouses across 23 countries and regions, supported by our global brands, JoyLogistics and JoyExpress, as we continue scaling JD.com’s international logistics footprint.

Learn more about who we are and what we do: https://www.jingdonglogistics.com/

What We Offer

Joining JD Logistics means helping shape the future of global supply chain and logistics. You’ll work with smart warehousing, autonomous delivery, and innovative technology that keeps goods moving worldwide. With a competitive salary, great locations, and a supportive, people-first culture, you’ll have the space to take on meaningful challenges, grow your skills, and make a real impact in a fast-evolving industry.

About The Team

You’ll be joining the JINGDONG Logistics team, which values collaboration, ownership, and a commitment to delivering high-quality results in a fast-paced, dynamic environment.

European Market Business Development

• Lead new customer acquisition across the European market, building and continuously expanding a strong customer pipeline.
• Proactively develop prospects through cold calling, LinkedIn, email outreach, industry events and customer visits.
• Identify customer needs across warehousing, transportation, fulfillment, distribution and supply chain management.
• Build and maintain long-term customer relationships while continuously expanding business opportunities and account value.

Logistics Solutions Sales

• Sell JD Logistics’ Integrated Logistics Solutions Across Europe, Including
• International ocean and air freight and cross-border logistics
• European warehousing
• B2B/B2C fulfillment
• E-commerce fulfillment and distribution
• European line-haul and last-mile delivery
• Returns and reverse logistics
• Bulky / oversized and specialized logistics
• Warehouse automation and supply chain solutions
• Develop customized logistics solutions and commercial proposals in collaboration with Operations, Product and Solution teams, based on customers’ business models, shipment volumes, SKU profiles, warehousing and delivery requirements.

Key Account & Project Management

• Manage key accounts and drive complex logistics projects from opportunity development to implementation.
• Lead RFQ / RFP / tender processes, including requirements analysis, solution design, pricing, proposal development and commercial negotiation.
• Manage the full sales cycle from opportunity identification and qualification through contract negotiation and signing.
• Coordinate with Operations, Finance, Legal and Product teams to ensure successful project implementation and service delivery.
• Identify and develop incremental business opportunities within existing customer accounts.

Market & Industry Development

• Monitor market trends across European e-commerce, retail, consumer electronics, automotive, furniture, fashion and industrial manufacturing sectors.
• Build and maintain target customer pipelines and industry networks across Europe.
• Conduct market and competitor analysis to support European business development strategy and identify new growth opportunities.

At JINGDONG Logistics, we’re committed to building a diverse and inclusive workplace where everyone can thrive. We’re proud to be an equal opportunity employer and make all employment decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, age, veteran status, or any other protected characteristic.