Business Analysis Associate

Metyis; Amsterdam; On-site; EUR 60,000 - 82,000; Full time

Job summary

Adaptfy is growing and seeks a Business Analysis Associate with 3+ years of experience to join our Data & Analytics team in Amsterdam. You will partner with clients and internal teams to understand objectives, lead elicitation workshops, analyze processes, and document requirements for data-driven transformations across Europe and beyond.

You will collaborate with Product Managers, Project Managers, Scrum Masters, Architects, Engineers, Designers, and QA teams; support backlog refinement,

Qualifications

• 3+ years of experience in Business Analysis, Consulting, Product Delivery, Digital Transformation, PMO, or related delivery roles.
• Strong understanding of Business Analysis methodologies, requirements management, business process modelling, and solution lifecycle management.
• Demonstrated experience eliciting and documenting business, functional, and non-functional requirements.
• Strong analytical and structured problem-solving skills with the ability to simplify complex business challenges.
• Experience facilitating workshops and engaging stakeholders across business and technology functions.
• Ability to produce high-quality business documentation including BRDs, user stories, process maps, use cases, workflow diagrams, and functional specifications.
• Experience working within Agile, Scrum, Kanban, Waterfall, or hybrid delivery environments.
• Professional certifications such as ECBA/CCBA (IIBA), Agile, Scrum, SAFe, PRINCE2 Foundation, or equivalent.
• Knowledge of Dutch or additional European languages is advantageous depending on client engagements.

Responsibilities

• Work closely with clients and internal teams to understand business objectives, challenges, and operational processes.
• Lead requirements elicitation activities through workshops, interviews, process analysis, and stakeholder engagement sessions.
• Analyze business processes to identify opportunities for optimization, automation, digital transformation, and continuous improvement.
• Document and maintain business, functional, and non-functional requirements, user stories, acceptance criteria, business rules, and process models.
• Produce high-quality project artefacts including BRDs, functional specifications, process flows, use cases, and decision logs.
• Act as the bridge between business stakeholders and delivery teams, ensuring business needs are accurately translated into solution requirements.
• Collaborate with Product Managers, Project Managers, Scrum Masters, Architects, Engineers, Designers, and QA teams throughout the delivery lifecycle.
• Support backlog refinement, solution validation, testing, user acceptance testing (UAT), and change impact assessments.
• Ensure requirements traceability from discovery through implementation and business adoption.
• Identify business risks, assumptions, dependencies, and issues, escalating where appropriate.
• Build trusted relationships with business and technology stakeholders across multiple functions.
• Facilitate workshops, requirement reviews, process walkthroughs, and solution demonstrations.
• Communicate business needs, recommendations, and delivery progress through clear documentation and presentations.
• Support clients through business change and solution adoption by providing structured analysis and recommendations.
• Contribute to continuous improvement initiatives, delivery standards, and Business Analysis best practices within the Delivery Excellence capability.

Skills

Business Analysis

Requirements management

Process modelling

Documentation

Workshop facilitation

Agile delivery

Stakeholder management

Communication

Travel willingness

Education

Bachelor's or Master's degree

Tools

Jira

Azure DevOps

Confluence

Miro

Visio

Lucidchart

Job description

Adaptfy is growing! We are looking for a Business Analysis Associate with 3+ years of experience, to join our Data & Analytics team in Amsterdam.

Who we are

Adaptfy is a turnkey data & analytics solution for the SHV family of companies. We support multiple SHV Groups with advanced Data & Analytics in all areas, elevating their operations in diverse industries across international markets and throughout entire valuechains.

Adaptfy is a joint venture formed by SHV and Metyis. Metyis embodies visionary thinking in the digital world, while SHV is a globally established family of companies built on the values of integrity, trust, curiosity, passion, and inclusivity.

At Adaptfy, we play a pivotal role in bringing SHV’s digital vision to life. From optimising supply chains across Europe to enhancing operational efficiency in South America, we connect the dots for SHV, shaping a data-driven future for the entire family of companies.

What we offer

• Be part of a fast-growing company that helps businesses leverage data analytics for better decision-making.

• Collaborate with a highly skilled, dynamic, and supportive team.

• Opportunities for career growth and continuous learning in analytics and consulting.

• Competitive salary and benefits package, including training, mentorship, and travel opportunities.

What you will do

• Work closely with clients and internal teams to understand business objectives, challenges, and operational processes.

• Lead requirements elicitation activities through workshops, interviews, process analysis, and stakeholder engagement sessions.

• Analyze business processes to identify opportunities for optimization, automation, digital transformation, and continuous improvement.

• Document and maintain business, functional, and non-functional requirements, user stories, acceptance criteria, business rules, and process models.

• Produce high-quality project artefacts including business requirements documents (BRDs), functional specifications, process flows, use cases, and decision logs.

• Act as the bridge between business stakeholders and delivery teams, ensuring business needs are accurately translated into solution requirements.

• Collaborate with Product Managers, Project Managers, Scrum Masters, Architects, Engineers, Designers, and QA teams throughout the delivery lifecycle.

• Support backlog refinement, solution validation, testing, user acceptance testing (UAT), and change impact assessments.

• Ensure requirements traceability from discovery through implementation and business adoption.

• Identify business risks, assumptions, dependencies, and issues, escalating where appropriate.

• Build trusted relationships with business and technology stakeholders across multiple functions.

• Facilitate workshops, requirement reviews, process walkthroughs, and solution demonstrations.

• Communicate business needs, recommendations, and delivery progress through clear documentation and presentations.

• Support clients through business change and solution adoption by providing structured analysis and recommendations.

• Contribute to continuous improvement initiatives, delivery standards, and Business Analysis best practices within the Delivery Excellence capability.

What you will bring

• 3+ years of experience in Business Analysis, Consulting, Product Delivery, Digital Transformation, PMO, or related delivery roles.

• Strong understanding of Business Analysis methodologies, requirements management, business process modelling, and solution lifecycle management.

• Demonstrated experience eliciting and documenting business, functional, and non-functional requirements.

• Strong analytical and structured problem-solving skills with the ability to simplify complex business challenges.

• Experience facilitating workshops and engaging stakeholders across business and technology functions.

• Ability to produce high-quality business documentation including BRDs, user stories, process maps, use cases, workflow diagrams, and functional specifications.

• Experience working within Agile, Scrum, Kanban, Waterfall, or hybrid delivery environments.

• Strong communication, presentation, and stakeholder management skills.

• Ability to manage multiple priorities while working in a consulting or client-facing environment.

• Bachelor's or Master's degree in Business, Information Systems, Engineering, Computer Science, or a related discipline.

• Professional proficiency in English.

• Willingness to travel based on client and project requirements.

• Experience supporting Digital Transformation, Digital Commerce, Enterprise Technology, Data & Analytics, AI, ERP, CRM, Cloud, or business transformation programmes.

• Familiarity with tools such as Jira, Azure DevOps, Confluence, Miro, Visio, Lucidchart, or similar collaboration platforms.

• Basic knowledge of SQL, APIs, data modelling, reporting, Business Intelligence, or analytics concepts.

• Familiarity with business process modelling standards such as BPMN or UML.

• Exposure to Product Management, Project Management, Agile Delivery, Change Management, or Business Architecture.

• Professional certifications such as ECBA/CCBA (IIBA), Agile, Scrum, SAFe, PRINCE2 Foundation, or equivalent.

• Knowledge of Dutch or additional European languages is advantageous depending on client engagements.